Nicole Grzywnowicz
7414 Avoca Rd. Clyde,
Summary
Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational and personal growth.
Overview
24
24
years of professional experience
Work History
Stay-at-home-mom
Self-employed
08.2006 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Support multiple competing needs, schedules, and priorities, overseeing the needs and tasks of multiple individuals to maintain optimal outcomes.
- Create and coordinate a detailed calender of daily activities.
- Household management
- Transportation
Deposit Operations Specialist
Citizens First Bank
03.2004 - 08.2006
- Handled ATM service maintenance and disputes.
- Handled Credit/Debit card fraud and disputes.
- Executed wire transfers, stop payments and account transfers.
- Ensured timely resolution of customer inquiries by working closely with customer service representatives and other departments as needed.
Head Bank Teller
Citizens First Bank
01.2003 - 03.2004
- Managed high-volume cash drawer, maintaining accountability and minimizing discrepancies.
- Assisted branch management in implementing new policies and procedures, ensuring smooth transitions for both staff and clients.
- Actively participated in community events on behalf of the bank, reinforcing a positive local presence among clients.
- Handled escalated customer service issues, resolving conflicts professionally while maintaining client satisfaction.
Bank Teller
TCF National Bank
09.2001 - 01.2003
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Counted and packaged currency and coins.
Education
High School Diploma -
Port Huron High School
Port Huron, MI06-2001
Skills
- Effective communication
- Multitasking Abilities
- Strong analytical skills
- Friendly, positive attitude
- Dependable and responsible
- Organization and time management
Timeline
Stay-at-home-mom
Self-employed
08.2006 - Current
Deposit Operations Specialist
Citizens First Bank
03.2004 - 08.2006
Head Bank Teller
Citizens First Bank
01.2003 - 03.2004
Bank Teller
TCF National Bank
09.2001 - 01.2003
High School Diploma -
Port Huron High School
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