Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole E. Guerrier

Suffolk,United States

Summary

Resolute and driven professional with nine years of leadership experience. Highly decorated airman throughout the maintenance field in the Air Force, with top secret clearance. Including three years of programming and computer management in Office 365. Communicative and strong relationship builder with a global mindset, with a background in customer service. The ability to act appropriately, and to follow rules and instructions given.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Leasing Agent

Intersolutions via Apex Mission Valley
02.2024 - 04.2024
  • Filled vacant rental properties by marketing properties, conducting tours, processing applications, and ensuring a smooth transition for new/existing residents.
  • Continuously guided prospective tenants through leasing processes.

Retention Representative/Agent

Charter Communications
05.2016 - 02.2024
  • Retained customers and clients, aiming to increase loyalty and reduce at-risk customers.
  • Communicated with customers to identify needs and develop strategies to meet their rates and demands.

Aviation Maintenance Technician/Debrief NCOIC

United States Air Force
Oklahoma City, Oklahoma
05.2016 - 02.2024
  • Maintained, repaired, and inspected E-4b & E-3 aircraft to ensure safe operations.
  • Diagnosed and repaired mechanical, hydraulic, and electrical problems.
  • Adhered to strict safety guidelines and manuals to replace defective parts and perform scheduled maintenance.
  • Acted as shift lead to direct over 100 inspections and oversee maintenance actions.
  • Inspected aircraft systems for compliance with safety and operational standards.
  • Performed routine maintenance on avionics and propulsion systems.
  • Diagnosed malfunctions using specialized tools and diagnostic equipment.
  • Developed project plans, schedules, and budgets for various initiatives.
  • Monitored project progress and adjusted plans as necessary to meet goals.
  • Developed and maintained project plans, timelines, and budgets.

Beauty Advisor

Ulta Beauty Inc.
Jacksonville, Florida
09.2023 - 01.2024
  • Advised clients on skincare and makeup product selection.
  • Demonstrated product application techniques to enhance customer experience.
  • Maintained cleanliness and organization of beauty displays and counters.
  • Assisted in inventory management and restocking of merchandise as needed.
  • Provided exceptional customer service to build lasting client relationships.
  • Educated customers on current beauty trends and promotions available in-store.
  • Collaborated with team members to create a welcoming shopping environment.
  • Executed visual merchandising standards to optimize product presentation effectively.
  • Educated customers about the proper use of cosmetics, fragrances and other beauty items.
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.

Education

Associate of Applied Science - Aviation Maintenance Technology, Psychology

Community College of The Air Force
Montgomery, AL
12-2023

Bachelor of Arts - Psychology

Old Dominion University
Norfolk, VA

Certificate - Certified Associate in Project Management

MedCertify
Lexington, KY

Skills

  • Leadership Roll
  • Customer retention
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Effective communication
  • Conflict resolution
  • Emotional Intelligence
  • Communication
  • Microsoft Office
  • Organization
  • Time Management
  • Creativity
  • Teaching Ability
  • Empathy
  • Active Listening
  • Integrity
  • Interpersonal

Certification

Organizational Leadership in DEI, Rice University

Timeline

Leasing Agent

Intersolutions via Apex Mission Valley
02.2024 - 04.2024

Beauty Advisor

Ulta Beauty Inc.
09.2023 - 01.2024

Retention Representative/Agent

Charter Communications
05.2016 - 02.2024

Aviation Maintenance Technician/Debrief NCOIC

United States Air Force
05.2016 - 02.2024

Associate of Applied Science - Aviation Maintenance Technology, Psychology

Community College of The Air Force

Bachelor of Arts - Psychology

Old Dominion University

Certificate - Certified Associate in Project Management

MedCertify

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