Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nicole Guinansaca

Worcester,MA

Overview

5
5
years of professional experience
1
1
Certification

Work History

Member Service Representative

Digital Federal Credit Union
10.2022 - Current
  • Identify the financial needs of new and existing members by building rapport and establishing strong business relationships; educate and cross sell appropriate products and services, make qualified referrals and achieve assigned sales goals
  • Utilize established guidelines to obtain Lending Authority, process loan requests, confirm all conditions have been met and verify the integrity of the documents prior to conducting loan closings.
  • Conducts audits of all membership applications, account maintenance forms, new account applications and completed loan files

Teller

Digital Federal Credit Union
02.2021 - 10.2022
  • Process standard teller transactions, including servicing client accounts, accepting loan payments, selling/cashing cashier’s checks, balancing cash drawers and correcting discrepancies
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance

Paint Sales Associate

The Home Depot
08.2020 - 02.2021
  • Mixed paint colors to create custom blends using paint mixing machine
  • Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
  • Stocked merchandise, clearly labeled items by arranging according to size or color and prepared eye-catching displays

Education

Certificate - Interior Design

Massachusetts Bay Community College
Wellesley Hills, MA
05-2025

Skills

  • Proficient with any Microsoft & Google applications
  • Proficient in creating detailed floor plans, elevations, and technical drawings
  • Knowledgeable in CADs (AutoCAD and Sketch-up)
  • Great attention to detail and ability to quickly absorb new information and apply to future projects
  • Great ability to quick identifying challenges and developing practical, creative solutions in design work
  • Conceptual Design – Developing mood boards, color palettes, and material samples to define the overall vision for a project

Certification

  • Certified Notary Public in MA
  • Licensed Real Estate Agent - 2022

Languages

English - Fluent
Spanish - Fluent
Portuguese - Beginner

Timeline

Member Service Representative

Digital Federal Credit Union
10.2022 - Current

Teller

Digital Federal Credit Union
02.2021 - 10.2022

Paint Sales Associate

The Home Depot
08.2020 - 02.2021

Certificate - Interior Design

Massachusetts Bay Community College

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Nicole Guinansaca