Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Gulley

Goodspring,TN

Summary

Dedicated CNA with extensive experience at Signature, skilled in vital signs monitoring and compassionate communication. Proven ability to enhance patient satisfaction through attentive care and emotional support. Recognized for implementing effective infection control practices, ensuring safety and well-being for diverse patient populations. Committed to delivering high-quality care and fostering positive relationships.

Overview

2024
2024
years of professional experience

Work History

CNA

Signature
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of Number+ residents under long-term care.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Delivered high-quality care to Type patients in hospital facility.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Participated in training sessions to improve caregiving skills and knowledge of protocols.
  • Collaborated with multidisciplinary teams to ensure comprehensive patient support and care coordination.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Operator

Magneti
11.2018 - 04.2023
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs, reporting changes to nursing staff.
  • Maintained cleanliness and orderliness of patient areas to promote health standards.
  • Documented patient information accurately in electronic health records systems.

Shift Manger

Dallor Generl
08.2019 - 03.2022
  • Analyzed sales data to identify trends, supporting inventory replenishment decisions and product promotions.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty to the brand.
  • Conducted regular team meetings to communicate goals, share feedback, and foster a collaborative environment.
  • Developed training materials that improved onboarding efficiency for new employees joining the team.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.

Cna

Qulity First Home Health
08.2011 - 03.2014
  • Assisted clients with daily living activities to enhance comfort and independence.
  • Monitored vital signs and reported changes to healthcare team for timely intervention.
  • Provided emotional support and companionship to clients, improving overall mental well-being.
  • Maintained cleanliness and safety of client environments, adhering to health standards.
  • Documented client progress and care activities accurately in electronic health records.
  • Collaborated with multidisciplinary teams to coordinate comprehensive patient care plans.
  • Educated clients and families on medication management and health maintenance practices.
  • Trained new staff on caregiving protocols and company policies for improved service delivery.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of Number+ residents under long-term care.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Delivered high-quality care to Type patients in hospital facility.

Shift Manger

Pilot
08.2005 - 11.2013
  • Oversaw daily operations to ensure adherence to company policies and safety standards.
  • Trained and mentored new staff on operational procedures and customer service excellence.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Coordinated shift schedules, ensuring adequate staffing during peak hours for improved service delivery.

CNA

NHC
03.2004 - 11.2012
  • Participated in training sessions to improve caregiving skills and knowledge of protocols.
  • Collaborated with multidisciplinary teams to ensure comprehensive patient support and care coordination.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

CNA

Medlebrook
03.2001 - 04.2002
  • Supported nursing team in providing compassionate care to diverse patient populations.
  • Implemented infection control practices to enhance patient safety and well-being.

CNA

NHC
02.2000 - 04.2001
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs, reporting changes to nursing staff.
  • Maintained cleanliness and orderliness of patient areas to promote health standards.
  • Documented patient information accurately in electronic health records systems.

Education

High School Diploma - Health And Wellness

Giles County High
Pulaski, TN
05.2002

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • HIPAA compliance
  • Attention to detail
  • Feeding assistance
  • Basic life support
  • Dressing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Patient transfers
  • Emotional support
  • Complex Problem-solving
  • Emergency response
  • Clinical documentation
  • Multitasking and organization
  • Problem-solving

Timeline

Shift Manger

Dallor Generl
08.2019 - 03.2022

Operator

Magneti
11.2018 - 04.2023

Cna

Qulity First Home Health
08.2011 - 03.2014

Shift Manger

Pilot
08.2005 - 11.2013

CNA

NHC
03.2004 - 11.2012

CNA

Medlebrook
03.2001 - 04.2002

CNA

NHC
02.2000 - 04.2001

CNA

Signature

High School Diploma - Health And Wellness

Giles County High

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Nicole Gulley