Nicole Hackman
Attica,MI
Summary
Dynamic professional with a proven track record in operations management at Muttz N Mittenz, excelling in customer service and relationship management. Skilled in business planning and documentation, I effectively enhanced brand awareness and client satisfaction while ensuring reliable care and support in diverse environments.
Overview
11
11
years of professional experience
Work History
Owner/Operator
Muttz N Mittenz
Attica, MI
01.2020 - Current
- Managed daily operations, ensuring exceptional customer service and satisfaction.
- Developed marketing strategies to enhance brand awareness and attract new clientele.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Provide exceptional care to animals while staying in our home.
Certified Nursing Assistant
Lapeer County Medical Care
Lapeer, MI
04.2015 - 10.2018
- Provided direct patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs and documented changes in patient conditions accurately.
- Assisted nursing staff in executing care plans and maintaining patient records.
- Maintained cleanliness of patient areas, adhering to safety and infection control protocols.
Assistant Teacher
Dryden Elementary
Dryden, MI
10.2017 - 2018
- Assisted in planning and implementing daily lesson plans to enhance student engagement.
- Supported classroom management strategies to maintain a conducive learning environment.
- Collaborated with teachers to monitor student progress and adapt instructional methods as needed.
- Facilitated small group activities, fostering peer interaction and collaborative learning experiences.
Education
High School Diploma -
Lapeer West
Lapeer, MI06-2006
Skills
Operations management
Documentation and reporting
Business planning
Relationship management
Human resources
Decision-making
Dependable and reliable
Customer service
Additional Information
I have shifted focus to raising children for the last 8 years and I am now ready to rejoin the workforce where my experience and skill can be put to work.
Timeline
Owner/Operator
Muttz N Mittenz
01.2020 - Current
Assistant Teacher
Dryden Elementary
10.2017 - 2018
Certified Nursing Assistant
Lapeer County Medical Care
04.2015 - 10.2018
High School Diploma -
Lapeer West