Nicole Harber
Danville,IN
Summary
Empathetic, effective and motivated professional combines extensive clinical experience and surgery scheduling knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims. Compassionate healthcare professional with background in medical assisting, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical, outpatient, and inpatient procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant /Surgery Scheduling Coordinator
IU Health Physicians Women's Health
Carmel, IN
11.2005 - Current
-Provide professional assistance in obstetric and gynecological practice settings. Patient intake and vitals, phlebotomy, assisted minor procedures, patient phone triage, scheduling and referrals, and administered medications.
-Surgery Scheduler: Prepare and schedule major and minor outpatient/inpatient surgeries for seven physicians. Created, organized, and maintained a scheduling process that was adopted by IUHP Women's Health for over 35 physicians. Authored pre-operative and post-operative instructions given to patients.
-Surgery, operating room, pre-admission testing, and cardiac clearance knowledge.
-Performs administrative duties, electronic medical records, surgical and billing coding; utilizing CPT and ICD-10 knowledge. Obtain prior authorizations and benefits with insurance companies.
-OSHA/Safety Manager: Point of Care regulations, quality control, biohazard controls, and emergency response.
Education
Certified Medical Assistant 2 -
National Health Career Association
10-2021
Certificate -
Professional Careers Institute
08-2005
High School Diploma -
Brownsburg High School
06-2004
Skills
- Surgery scheduling
- Insurance verification
- Time management
- Problem solving
- Attention to detail
- Conflict resolution
- Medical records oversight
- Verbal and written communication
- Patient communication
- Medical billing coding
- Patient intake
- Electronic medical records
- Telephone etiquette
- HIPAA compliance
- Problem-solving
- Patient education
- Medical records management
- Healthcare procedures
- Medical terminology
- Triage assessment
- Multitasking and organization
Certification
- Certified Medical Assistant 11 Certification S3ZM7Z9 10/2021 to current
References
References available upon request.
Timeline
Certified Medical Assistant /Surgery Scheduling Coordinator
IU Health Physicians Women's Health
11.2005 - Current
Certified Medical Assistant 2 -
National Health Career Association
Certificate -
Professional Careers Institute
High School Diploma -
Brownsburg High School
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