April Bowman
Chattanooga,TN
Summary
Dependable healthcare professional with extensive experience coordinating surgery schedules, preoperative planning, and follow-up care. Known for clear communication with patients, families, surgeons, and care teams. Strong attention to detail supports accurate documentation and smooth workflow.
Overview
18
18
years of professional experience
Work History
Surgery Scheduling Coordinator
Center For Sports Medicine & Orthopaedics
Chattanooga, Tennessee
10.2008 - Current
- Coordinated orthopedic surgery schedules across clinic, surgeon, and patient calendars
- Verified insurance eligibility and prior authorization for sports medicine procedures
- Communicated surgical instructions to patients, families, and care teams
- Resolved schedule conflicts with surgeons, anesthesia staff, and operating rooms
- Prepared surgery packets, consent documents, and preoperative appointment lists
- Confirmed patient readiness through preoperative calls and chart review
- Maintained confidential communication with orthopaedics staff and outside providers
- Scheduled follow-up appointments according to post-operative protocols.
- Responded promptly to inquiries from patients or their families regarding upcoming surgeries.
- Worked closely with doctors' offices to coordinate patient referrals for surgery services.
- Ensured compliance with HIPAA regulations during the scheduling process.
- Assisted in the scheduling of surgeries for patients, ensuring accuracy and timeliness.
- Answered phone calls from prospective patients seeking information about surgical options available at the facility.
- Worked with operating facilities to schedule procedures on behalf of surgeons.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Education
Some College (No Degree) - Nursing
Dalton State College
Dalton, GASome College (No Degree) - Phlebotomy
Georgia Northwestern Technical College
Rock SpringSkills
- Surgery scheduling
- Calendar management
- Attention to detail
- Problem solving
- EHR documentation
- Preoperative planning
- Clear communication
- Customer service
- Procedure scheduling
- Educating patients
- HIPAA compliance
- Schedule coordination
- Data entry proficiency
- Verifying insurance
- Reliability
- Goal setting
- Appointment scheduling
- Epic systems
- Teamwork and collaboration
- Time management
Timeline
Surgery Scheduling Coordinator
Center For Sports Medicine & Orthopaedics
10.2008 - Current
Some College (No Degree) - Nursing
Dalton State College
Some College (No Degree) - Phlebotomy
Georgia Northwestern Technical College