Wendy Keyes
Clayton,NC
Summary
Dynamic Surgery Scheduling Coordinator at AUNC with expertise in procedure scheduling and patient care. Proven ability to enhance office administration and ensure HIPAA compliance. Skilled in using Nextgen and Athena systems, effectively managing calendars and educating patients. Committed to optimizing patient experiences and streamlining operations in a fast-paced environment.
Overview
12
12
years of professional experience
Work History
Surgery Scheduling Coordinator
AUNC
01.2014 - Current
Coordinated surgery and interventional radiology appointments for patients.
Coordinated appointments for new patient consultations in urology and infertility.
Proficient in handling various aspects of front desk operations.
Proficient in using Nextgen and Athena systems.
Coordinated medication handling processes for in-house pharmacy.
Collected payments, including cash, from patients.
Medical Receptionist
Cary Diagnostics
2008 - 01.2014
I scheduled patients for multiple imaging tests gave prep instructions as well as medical screening. I also got authorizations thru insurance for patients imaging tests.
Education
High School Diploma -
Garner Senior High School
Garner, NCSkills
- HIPAA compliance
- Procedure scheduling
- Calendar management
- Educating patients
- Office administration
- Surgery scheduling
- Patient care
Timeline
Surgery Scheduling Coordinator
AUNC
01.2014 - Current
Medical Receptionist
Cary Diagnostics
2008 - 01.2014
High School Diploma -
Garner Senior High School