Destiny Buck
Summary
Organized Surgery Scheduling Coordinator skilled in managing complex surgical schedules and optimizing operations. Expertise in patient communication, conflict resolution, and insurance verification enhances operational efficiency and compliance. Delivers exceptional support in fast-paced healthcare environments.
Overview
9
9
years of professional experience
Work History
Surgery Scheduling Coordinator
Licking Memorial Health Systems
Newark
09.2022 - Current
- Coordinated surgery schedules for multiple orthopedic physicians across the health system.
- Coordinated patient communication on surgical procedures and preparation instructions to enhance understanding and compliance.
- Collaborated with surgeons and nursing staff to optimize scheduling efficiency.
- Monitored scheduling software for updates and potential conflicts in appointments.
- Assisted patients with insurance verification and pre-authorization processes.
- Scheduled follow-up appointments according to post-operative protocols.
- Provided support to surgeons by preparing documents needed for surgeries, such as consent forms and discharge instructions.
- Communicated with insurance companies to determine coverage for specific procedures.
- Streamlined communication among surgeons, nurses, technicians, and other healthcare professionals to ensure seamless patient care during surgical processes.
- Responded promptly to inquiries from patients or their families regarding upcoming surgeries.
- Ensured compliance with HIPAA regulations during the scheduling process.
- Addressed discrepancies between patient records and pre-surgery documentation to maintain accuracy and compliance.
Medical Assistant
Licking Memorial Health Systems
Newark
07.2017 - 05.2021
- Collected and documented patient medical histories and vital signs, ensuring accurate records for treatment decisions.
- Assisted healthcare professionals with patient examinations and treatment procedures.
- Managed patient scheduling and maintained accurate appointment records.
- Coordinated communication between patients and healthcare staff to enhance patient experience and streamline care.
- Verified insurance information and patient data to support billing processes and minimize discrepancies.
- Trained new staff on office procedures and patient care protocols.
Education
High School Diploma -
Holdenville High School
Holdenville, OK05-2011
Some College (No Degree) - Medical Assistant
Fortis College
Columbus, OHSkills
- Surgery scheduling
- Healthcare coordination
- Appointment management
- Insurance verification
- Scheduling software
- Compliance management
- Data accuracy
- Process improvement
- Team collaboration
- Effective communication
- Patient communication
Timeline
Surgery Scheduling Coordinator
Licking Memorial Health Systems
09.2022 - Current
Medical Assistant
Licking Memorial Health Systems
07.2017 - 05.2021
High School Diploma -
Holdenville High School
Some College (No Degree) - Medical Assistant
Fortis College