Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Nicole Harrah

Ann Arbor,MI

Summary

Proven track record in child relations and team efficiency, notably at S.L.I.P. (Spanish Language Internship Program). Expert in customer service and complex problem-solving, demonstrating strong multitasking and team collaboration. Achieved significant improvements in student comprehension and customer service metrics, leveraging verbal communication and attention to detail.

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Professional educator with proven track record of fostering academic success and inspiring love for learning. Adept at developing personalized lesson plans, utilizing effective teaching methods, and leveraging strong communication skills to engage students. Known for collaboration, adaptability, and consistently achieving measurable results in diverse educational settings. Reliable and focused on continuous improvement and support for both students and colleagues.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2
2
years of professional experience

Work History

Waitress

Theresa McCarter
05.2024 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Waitress

Elizabeth Martinez
06.2023 - Current
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Tutor/Spanish Translator

S.L.I.P. (Spanish Language Internship Program)
09.2024 - 12.2024
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Developed methods to motivate and engage students in learning.
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.
  • Motivated students with accurate feedback and positive reinforcement.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Tutor/Student Mentor

Onsted Community Schools
11.2022 - 05.2023
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
  • Provided homework assistance using specific curriculum and materials.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
  • Created personalized lesson plans to meet needs of diverse learners.
  • Issued reports updating students, parents and teachers on student progress.

Education

No Degree - Political Science

University of Michigan
Ann Arbor, MI
05-2027

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Attention to detail
  • Complex Problem-solving
  • Complaint resolution
  • Reliability and punctuality
  • Verbal and written communication

Accomplishments

High School Valedictorian and Varsity Athlete.

Languages

Spanish
Professional Working

Timeline

Tutor/Spanish Translator

S.L.I.P. (Spanish Language Internship Program)
09.2024 - 12.2024

Waitress

Theresa McCarter
05.2024 - Current

Waitress

Elizabeth Martinez
06.2023 - Current

Tutor/Student Mentor

Onsted Community Schools
11.2022 - 05.2023

No Degree - Political Science

University of Michigan
Nicole Harrah