Nicole Harrington
Las Vegas,Nv
Summary
Experienced office administration professional with a focus on medical records and patient support in accounts receivable. Known for fostering teamwork and enhancing operational efficiency through strong interpersonal skills. Committed to driving success in healthcare environments through effective multitasking and collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor/Medical Records/Credentialing
Forte Family Practice
Las Vegas, NV
01.2023 - Current
- Oversaw front desk and medical records operations for improved workflow.
- Partnered with healthcare providers to ensure seamless patient care processes.
- Maintained accurate appointment schedules to facilitate efficient patient visits.
- Handled communications with patients and insurance on claims, authorizations, and overdue accounts.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Medical assistant Supervisor
Dermabella Med Spa
01.2022 - 08.2022
- Managed clinic preparation and assisted in medical procedures effectively.
- Conducted preventative maintenance on medical equipment to ensure operational reliability.
- Educated patients on treatments and medication instructions for improved understanding.
- Strengthened relationships with referral sources through engaging presentations.
Client Care/ VIP Specialist
Fyzical
10.2015 - 01.2022
- Managed records for VIP clients to ensure confidentiality and accuracy.
- Educated patients on insurance claims, authorizations, and payment processes.
- Communicated patient updates to physicians to support comprehensive care.
- Addressed patient concerns regarding treatment plans and care options.
- Delivered exceptional customer service to enhance patient satisfaction.
- Facilitated patient appointments while maintaining scheduling precision.
Education
Diploma - undefined
Durango High
Las VegasSkills
- Patient-provider communication
- Understanding of medical billing
- Appointment scheduling proficiency
- Effective problem resolution
Certification
- CPR/First Aid - Certified
- June 2023 - Present
- Ongoing professional development and training in healthcare
- Strong commitment to continuing education in updated healthcare
Timeline
Supervisor/Medical Records/Credentialing
Forte Family Practice
01.2023 - Current
Medical assistant Supervisor
Dermabella Med Spa
01.2022 - 08.2022
Client Care/ VIP Specialist
Fyzical
10.2015 - 01.2022
Diploma - undefined
Durango High