Nicole Harris
Kemmerer,WY
Summary
Proven Dietary Aide at South Lincoln Medical Center, adept in maintaining high standards of cleanliness and food safety, ensuring efficient meal delivery. Excelled in customer service and problem-solving, enhancing patient satisfaction. Skilled in food handling and time management, I contributed to continuous improvement and compliance with dietary guidelines, demonstrating flexibility and a commitment to excellence with a positive attitude.
Overview
15
15
years of professional experience
Work History
Dietary Aide
South Lincoln Medical Center
10.2009 - 07.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Made sure there was enough silverware rolled for the next day.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Discarded outdated food products and maintained waste disposal procedures.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Set up and prepared cooking supplies and workstations during closing to maximize productivity.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Maintained strict hygiene standards in kitchen, significantly reducing cross-contamination risks.
- Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
- Engaged with patients to receive direct feedback on meals, using insights to improve meal plans.
- Adapted quickly to changes in dietary guidelines, ensuring compliance with latest health standards.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Utilized POS system to receive and process food and beverage orders.
- Processed customer payments and balanced cash drawers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
High School Diploma -
H.E.M. JR/SR High School
Hanna, WY06.2009
Skills
- Time Management
- Problem-Solving
- Cleaning and sanitizing
- Customer Service
- Great communication
- Food handling safety
- Food Safety
- Flexible Schedule
- Money Handling
- Payment Processing
- Upselling
- Written Communication
- Continuous Improvement
Photography
I enjoy photography. Going for drives up to Hams Fork or up Dempsey Road to photograph the landscape and/or wildlife. I find it very relaxing to do in my free time.
Timeline
Dietary Aide
South Lincoln Medical Center
10.2009 - 07.2024
High School Diploma -
H.E.M. JR/SR High School
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