Nicole Harris
Via Linda Behavioral Hospital
Buckeye,AZ
9
years of professional experience
Compassionate behavioral health professional with 9 years of experience supporting patients in mental health and long-term care settings. Skilled in behavior observation, crisis intervention, and accurate documentation. Known for calming tense situations, reinforcing treatment plans, and promoting safe, structured care.
Work History
Mental Health Technician
4 Years- Performed 15-minute observation rounds, assessed patient behavior, and communicated observed changes to nursing staff.
- Assessed patient temperature, blood pressure, and blood sugar levels and documented findings for clinical use.
- Conducted therapeutic group sessions and reinforced treatment plan expectations during patient interactions.
- Applied crisis intervention and de-escalation techniques to address emotional distress and reduce escalation risk from aggressive behaviors.
Certified Nursing Assistant
3 Years 10 Months- Provided hands-on resident support for bathing, dressing, grooming, and mobility to preserve dignity and comfort.
- Monitored vital signs to support timely escalation of condition changes to nursing staff.
- Recorded resident care details in daily records and electronic charting systems to support continuity of care.
- Managed medication reminder process, instructing residents for self-administration and completing routine care per care plans and facility procedures.
Behavior Health Technician
4 Years 6 Months- Observed patient behavior patterns and upheld safe therapeutic milieu standards across assigned unit.
- Recorded behavioral observations and intervention details, then updated shift information in clinical records with accuracy.
- Supported daily living activities by managing hygiene routines and maintaining structured patient schedules.
- Applied approved crisis intervention and redirection techniques to reduce escalation in agitated behaviors.
Education
Associate of Arts - Social Work
Skills
Patient observation
Behavior observation
De-escalation techniques
Nonviolent crisis intervention
Safety management
Compassionate care
Active listening
Timeline
Mental Health Technician
Via Linda Behavioral Hospital
02.2022 - 02.2026Read More
Certified Nursing Assistant
Legacy House Assisted Living
01.2018 - 11.2021Read More
Behavior Health Technician
Quail Run Behavior Hospital
02.2017 - 08.2021Read More
Jordan College
Associate of Arts from Social Work
Read More