Nicole Hart
Anaheim,CA
Summary
Secure an Alcohol and Drug Studies Internship with Buckeye Recovery Network for the opportunity to gain professional knowledge and experience in a behavioral healthcare setting and provide ethical and quality care to populations served.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager
Circa Behavioral Healthcare Solutions
06.2025 - Current
- Manages the monitoring of internal and external processes and functions to facilitate compliance with regulatory requirements. Presents results and recommendations.
- Coordinates with the Compliance Team in developing corrective action plans in response to audit deficiencies and monitors progress.
- Investigates and analyzes non-compliance issues as they arise. In consultation with Leadership, provides appropriate and timely guidance and communication to the team.
Operations Manager
True Life Recovery
02.2022 - 01.2025
- Proficient in chart auditing to ensure compliance within the bounds of licensure, HIPAA, and insurer requirements.
- Skilled in professional documentation of client daily activities, progress, struggles, and goals.
- Ensure safety of the milieu by supervising staff, completing rounds, managing client complaints, and safety checks.
- Oversee staffing concerns including managing staff scheduling, HR documentation, shift coverage, and intervention when necessary.
Medication Technician
Windward Way Recovery
03.2021 - 02.2022
- Administered client medication per doctor’s orders and checked vitals daily in accordance with level of care.
- Completed client rounds in a timely manner to ensure client safety.
- Transported clients to doctor appointments, meetings, outings, and other leisure activities with appropriate documentation.
Education
Associate Degree - Human Services
Saddleback College
Mission Viejo, California06-2026
Skills
- Leadership
- Client Care
- Ethics
- Boundaries
- Compassion
- Operations management
- Decision-making
Certification
- SUDRC – April 2025-April 2026
- CPR/AED/First- Aid – March 2024-March 2026
Timeline
Operations Manager
Circa Behavioral Healthcare Solutions
06.2025 - Current
Operations Manager
True Life Recovery
02.2022 - 01.2025
Medication Technician
Windward Way Recovery
03.2021 - 02.2022
Associate Degree - Human Services
Saddleback College
Awards
INVITED TO JOIN THE NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS, NAMED ON THE DEAN’S LIST FOR THE 2022-2023 ACADEMIC SCHOOL YEAR
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