Nicole Hearns
Lift, Uber,
Trenton,NJ
1
Certification
10
years of professional experience
Dynamic assistant manager with expertise in customer service and team coordination. Proven track record in optimizing staff schedules and enhancing operational efficiency.
Work History
Assistanr Manager
1 Year 8 Months- Coordinated team schedules to optimize staff coverage during peak shopping hours.
- Supported training of new employees on company policies and customer service standards.
- Monitored sales floor for compliance with merchandising standards and cleanliness.
- Assisted in daily store operations, ensuring efficient inventory management and product placement.
Driver
10 Years 4 Months- Ensured timely and safe transportation of passengers to various destinations.
- Adhered to traffic laws and regulations while driving in urban and suburban environments.
- Utilized GPS navigation systems for optimal route planning and efficient travel times.
- Maintained high levels of customer satisfaction through effective communication and service delivery.
School Bus Aide
1 Year 8 Months- Supervised student boarding and disembarking, ensuring safety and adherence to policies.
- Monitored student behavior on bus, fostering a positive environment and addressing conflicts.
- Assisted drivers with route management, enhancing efficiency and punctuality.
- Communicated effectively with school personnel and parents regarding student needs or concerns.
Home Health Caregiver
4 Years 6 Months- Administered medications and monitored health status, maintaining accurate records for healthcare providers.
- Developed individualized care plans in collaboration with families and healthcare professionals to meet client needs.
- Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
- Assisted clients with mobility and transportation needs, promoting independence and safety.
Education
GED
Skills
Customer service
Inventory management
Problem-solving
Time management
Customer relations
Team leadership
Decision-making
Certification
Overview of Developmental Disabilities, Medication Training
Timeline
Assistanr Manager
Family Dollar
02.2025 - CurrentRead More
School Bus Aide
Kelly Education Services
09.2022 - 05.2024Read More
Home Health Caregiver
Comfort Keepers
08.2016 - 02.2021Read More
Driver
Lift, Uber,
06.2016 - CurrentRead More
Mercer County Community College
GED
Read More