Nicole Herzog
Cincinnati,OH
Summary
I am a dedicated and enthusiastic professional with strong attention to detail. I have experience in managing multiple tasks at once while delivering outstanding customer service. I am self-driven and enjoy collaborating with a team ; yet, I am equally efficient working independently. I have Experience stepping into roles and quickly making positive changes to drive company success. These skills have consistently contributed to my success in previous roles.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Bartender Shift Manager
Barnesburg Tavern & Grille
Cincinnati
08.2022 - Current
- I currently work as a server at Barnesburg. My duties include bartending, taking orders, and providing amazing customer service. I am also responsible for closing duties such as closing my shift, counting the drawer, and ensuring everything is ready for the morning shift. As a manager, I make sure my team is working properly on tasks and providing great customer service and satisfaction.
Shift Leader
Penn Station
Cincinnati
03.2018 - 08.2022
- While working as a shift leader at Penn Station, my job duties included ensuring all other employees completed their work responsibilities. Keeping customers happy and helping to make sure they were satisfied with the service , as well as handling any customer concerns or complaints to ensure they left satisfied. I also assisted in closing the store some nights and counting down the drawers.
Education
High School Diploma -
Mercy Mcauley High School
Cincinnati, OH05.2019
Skills
- Excellent customer service
- Team Player
- Organized
- Strong Multi-Tasker
- Experienced Cash Handling
- Management Experience
Timeline
Bartender Shift Manager
Barnesburg Tavern & Grille
08.2022 - Current
Shift Leader
Penn Station
03.2018 - 08.2022
High School Diploma -
Mercy Mcauley High School