Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nicole Hobbs

The Colony,TEXAS

Summary

At FedEx Corporation, I spearheaded initiatives that significantly enhanced daily dispatch efficiency and reduced misload frequency, showcasing my expertise in route planning and team management. My proactive approach led to the achievement of key performance goals, supported by my adeptness in Excel and PowerPoint, underscoring my ability to blend analytical skills with effective leadership.

Overview

23
23
years of professional experience

Work History

Pickup and Delivery Manager

FedEx Corporation
08.2023 - 10.2024
  • Ensured that the Independent Service Providers followed the Operating Agreement on daily basis.


  • Monitored the daily service results for the Independent Service Providers and took proactive steps to implement resolutions to help get them to the required goal.


  • Coordinated with preload management to help improve daily dispatch and reduce misload frequency.


  • Provided the Independent Service Providers with a voluntary weekly safety meeting for their resources.


  • Managed Coordinators and Office Administrators to ensure that they completed their required daily tasks and any tasks that may have been added as needed.


Pickup and Delivery Manager

FedEx Corporation
04.2006 - 08.2023
  • Ensured that the Independent Service Providers followed the Operating Agreement on daily basis.


  • Monitored the daily service results for the Independent Service Providers and took proactive steps to implement resolutions to help get them to the required goal.


  • Coordinated with preload management to help improve daily dispatch and reduce misload frequency.


  • Provided the Independent Service Providers with a voluntary weekly safety meeting for their resources.


  • Managed Coordinators and Office Administrators to ensure that they completed their required daily tasks and any tasks that may have been added as needed.

Pickup and Delivery Manager

FedEx Corporation
03.2002 - 04.2006
  • Ensured that the Independent Service Providers followed the Operating Agreement on daily basis.


  • Monitored the daily service results for the Independent Service Providers and took proactive steps to implement resolutions to help get them to the required goal.


  • Coordinated with preload management to help improve daily dispatch and reduce misload frequency.


  • Provided the Independent Service Providers with a voluntary weekly safety meeting for their resources.


  • Managed Coordinators and Office Administrators to ensure that they completed their required daily tasks and any tasks that may have been added as needed.

Education

Bachelor of Science - Business Logistics

Pennsylvania State University
State College, PA

Skills

  • Excel
  • PowerPoint
  • Route Planning

Accomplishments

  • Pickup and Delivery Manager of the Year in 2014
  • Pickup and Delivery Manager of the Year in 2018
  • Diversity, Equity and Inclusion Award in 2019
  • Completed Women In Leadership Program in 2022


Timeline

Pickup and Delivery Manager

FedEx Corporation
08.2023 - 10.2024

Pickup and Delivery Manager

FedEx Corporation
04.2006 - 08.2023

Pickup and Delivery Manager

FedEx Corporation
03.2002 - 04.2006

Bachelor of Science - Business Logistics

Pennsylvania State University
Nicole Hobbs