Makaya Reyes
Rockwall
Summary
Motivated and dependable professional seeking a Ramp Agent position with a commercial airline. Offering strong physical stamina, attention to detail, and a customer-first mindset developed through diverse experience in logistics, customer service, real estate, and aviation. Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pickup Shopper
Kroger
Dallas
07.2024 - Current
- - Efficiently fulfill online orders with speed and accuracy in a fast-paced grocery environment
- - Maintain clear communication with team members and customers for timely order handoffs
- - Organize and load groceries safely for curbside pickup
Owner - Marketing & Consulting Services
Self-Employed
Dallas
02.2023 - Current
- - Provide strategic branding, digital marketing, and business consulting for local clients
- - Manage client relations, scheduling, and project execution independently
- - Utilize Microsoft Office tools for reports, presentations, and planning
Realtor
Oakland Creek Realty
Dallas
03.2022 - 01.2023
- - Guided clients through leasing and home-buying processes in a competitive market
- - Coordinated property tours, negotiations, and closings
- - Maintained compliance with all licensing and regulatory standards
Instacart Shopper
Independent Contractor
Dallas
06.2021 - 08.2022
- - Shopped for and delivered groceries with accuracy and customer satisfaction as top priorities
- - Managed time efficiently while maintaining high order fulfillment rates
- - Provided friendly service and communicated effectively with customers
Education
Associate of Arts - Political Science
Collin College
McKinney, TXSkills
- Customer Service
- Time Management
- Team Collaboration
- Conflict Resolution
- Multitasking
- Physical Stamina
- Attention to Detail
- Order Fulfillment
- Problem-Solving
- Communication
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Google Workspace
- Inventory Management
- Digital Marketing
- Self-Starter
- Task Prioritization
- Digital marketing
- Customer relations
- Data analysis
- E-commerce
- Product knowledge expertise
Certification
- - Texas Real Estate License
- - Private Pilot License (FAA)
Timeline
Pickup Shopper
Kroger
07.2024 - Current
Owner - Marketing & Consulting Services
Self-Employed
02.2023 - Current
Realtor
Oakland Creek Realty
03.2022 - 01.2023
Instacart Shopper
Independent Contractor
06.2021 - 08.2022
Associate of Arts - Political Science
Collin College
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