NICOLE HUFF
Mobile
Summary
To seek and obtain a challenging position that will enable me to use my strong organizational and creative skills. My knowledge, educational background, and ability to work well with others will allow me professional growth and advancement in this position. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
10
10
years of professional experience
Work History
Health Care Agent
Results CX
04.2020 - Current
- I take incoming calls from customers with health insurance questions, advise them, and sign them up for the best health care plan
Operations
Belk Inc.
Mobile
09.2015 - 03.2020
- Visual Merchandiser
- Inventory Analysis
- Stock merchandise in its perspective place
Education
MS - Theology
Repairers of the Breech Global College
12.2024
BS - General Studies
Spring Hill College
05.2012
Skills
- Organizational skills
- Conflict resolution
- Critical thinking
- HIPAA compliance
- Medical terminology proficiency
- Medical office procedures
- Healthcare policy
- Insurance verification
- Care plan development
- Health insurance
- Reliability
- Data entry
- Professionalism
- Time management
- Customer service
- Proficient in Microsoft Office
- Outbound/Inbound Calling
Affiliations
- National Honor Society, Spring Hill College
- Miss, Bishop State Community College
- Student Government Treasure, Bishop State Community College
References
Available upon request
Timeline
Health Care Agent
Results CX
04.2020 - Current
Operations
Belk Inc.
09.2015 - 03.2020
MS - Theology
Repairers of the Breech Global College
BS - General Studies
Spring Hill College
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