Nicole Hutcherson
Norman
Summary
Experienced Program Operations Analyst with a strong background in strategic planning, critical thinking, manufacturing, and project management. Diverse skill set includes analytical thinking, decision making, and leadership. Holds a master’s in Business Administration from Southern Nazarene University and a bachelor’s in Business Administration from Trident University International. Committed to advancing skills in program and project management to lead complex initiatives successfully. Eager to leverage organizational skills, interpersonal communication, and data analysis expertise for achieving positive outcomes within the organization.
Overview
17
17
years of professional experience
Work History
Industrial Engineering Program Operations Analyst
The Boeing Company
05.2022 - Current
- Creates project schedules to identify overall time frame for project activities and presents routine project status reports.
- Supports proposal preparation and new business development efforts by leading work statement analysis, budgeting and forecasts, capacity and constraint analysis to ensure technical goals and objectives are met.
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Optimized operational efficiency by analyzing and streamlining processes.
- Created custom reports and visualizations to support decision-making processes.
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
- Analyzed trend data to forecast operational needs and plan next course of action.
- Developed performance metrics to evaluate operations effectiveness, enabling continuous improvement initiatives.
- Spearheaded process automation initiatives, reducing manual efforts required in day-to-day operations tasks significantly.
- Created and managed operational databases to store and track data and maintain accurate information.
- Developed and maintained dashboards for real-time monitoring of key performance indicators.
- Planned, designed, and scheduled phases for large projects.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Immigration Assistant
United States Immigration Services
10.2021 - 04.2022
- Analyzed client documents and paperwork to ensure errors were addressed prior to processing.
- Filed correspondence and legal documents in correct client files and transmitted applicable documentation to courts and government agencies.
- Utilized excellent organizational and interpersonal communication skills to resolve conflict and errors in the immigration process.
- Streamlined immigration application processes by efficiently organizing and managing case files.
- Contributed to client case file preparation and verified inclusion of required documentation.
- Maintained strict confidentiality of sensitive client information, adhering to ethical guidelines in handling personal data.
Manufacturing Technician
Intel Corporation
02.2018 - 10.2019
- Contributed to the production process and oversaw technical system health assessment and optimization for current deployed solutions.
- Oversaw Production operations and coordinated high priority task completion with team members.
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Reviewed drawings and technical manuals to correctly perform quality inspections and maintenance tasks.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Performed routine equipment calibration to maintain consistent product quality and adherence to specifications.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Managed inventory levels, ensuring adequate supplies were available for uninterrupted production schedules.
Dental Laboratory Technician
United States Air Force
08.2008 - 02.2017
- Tracked and monitored inventory levels in real time, allowing for proactive supply chain management.
- Improved communication between lab technicians and clinicians through detailed documentation and timely follow-ups on case progress.
- Conducted thorough quality control checks on all finished products, ensuring adherence to both dentist specifications and industry standards.
- Managed inventory levels effectively, reducing waste while maintaining adequate stock of necessary supplies for daily operations.
- Organized workflow effectively to meet or exceed established turnaround times without compromising quality of workmanship.
- Adhered strictly to OSHA regulations concerning occupational safety within the workplace, promoting a healthy work environment.
- Maintained a high level of accuracy in model fabrication by utilizing 3D printing technology for precise results.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
Education
Master's - Business Administration
Southern Nazarene University
Bachelor's - Business Administration
Trident University International
Skills
- Long-term strategy development
- Judgment and decision-making
- Effective presentation delivery
- Project coordination
- Strong ability to organize tasks
- Collaborative communication skills
- Proficient in data analysis
- Comprehensive trend assessment
- Reporting skills
- Operational efficiency
Timeline
Industrial Engineering Program Operations Analyst
The Boeing Company
05.2022 - Current
Immigration Assistant
United States Immigration Services
10.2021 - 04.2022
Manufacturing Technician
Intel Corporation
02.2018 - 10.2019
Dental Laboratory Technician
United States Air Force
08.2008 - 02.2017
Bachelor's - Business Administration
Trident University International
Master's - Business Administration
Southern Nazarene University
Similar Profiles
Jonger W BurgosJonger W Burgos
D/Maintenance Team Lead at Boeing, The Boeing Company/ Boeing Global Services, BGS, Al Udeid AB QatarD/Maintenance Team Lead at Boeing, The Boeing Company/ Boeing Global Services, BGS, Al Udeid AB Qatar
Jamie KeeganJamie Keegan
Production Coordinator at THE BOEING COMPANYProduction Coordinator at THE BOEING COMPANY
Rachel M. HunterRachel M. Hunter
FABRICATION SPECIALIST at The Boeing CompanyFABRICATION SPECIALIST at The Boeing Company
Kenny Nong KhaKenny Nong Kha
Mechanic at THE BOEING COMPANYMechanic at THE BOEING COMPANY
Jacqueline NuttJacqueline Nutt
Private Nanny at Sloan WalkerPrivate Nanny at Sloan Walker