Nicole Jenkins

• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
• Ensured efficient operation of office equipment such as printers, copiers and fax machines
• Directed patients inquiries to appropriate department personnel
• Answered phone calls and emails to provide information, resulting in effective business correspondence
• Sorted and distributed incoming faxes.
• Managed office supplies inventory and placed orders when
• Called physician offices to obtain medical clearances
• Uploaded medical clearances, POA, doctors clinical office notes, and testing into NextGen as well as faxed to surgical centers in addition to uploading into the OR EMR system
• Scanned in surgical paperwork/charts into NextGen
• Pulled surgical charts for front desk two days prior to patients pre-op appointments
• Ran report prior to upcoming surgical procedures to call for medical clearances

• Performs Quality Assurance Performance Improvement (QAPI) checks for completeness and accuracy
• Take the initiative to perform any task that will assist co-workers in maintaining in patient flow and office operations
• Provides records as requested by health providers and administrative staff
• Plan, prioritize, organize and complete work to meet established objectives
• Prepares reports for Quality Assessment and Performance Improvement Committee meeting
• Assists in developing interventions to achieve goals
• Make sure that work meets quality standard

• Assist and fill in for manger with day to day work load

•Schedule evaluation appointments and confirm

•Mail out new patient evaluation packets

•Prepare and mail kidney re-evaluation and evaluation letters to patient’s doctors and dialysis centers

•Coordinate, schedule surgical transplant procedures with nurse coordinators,

•Schedule and obtain test results

•ECW support staff super user

•Obtain authorizations

• Coordinated daily, with multiple physicians and managers, in maintaining patient’s exam reports in a timely manner
• Created Add-Doc spreadsheets via Excel for inputting new doctor demographics
• Corrected system errors in IDX Bar and RIS. Informed and assisted hospital administration regarding the corrections
• Performed clerical duties: faxing, filing, data entry, answering multiple telephone lines, confirmed appointments

• Coordinated surgical schedule with multiple physicians and hospitals
• Scheduled and confirmed patient surgical procedures
• Maintained all patient medical records and charts for surgical exams
• Obtained pre-authorization from insurance companies for all surgical treatments

• Verified medical benefits via telephone. Scheduled and confirmed patient appointments
• Maintained all patient medical records and chart management
• Performed clerical duties: filing, faxing, data entry, greeting incoming patient’s, collectingco-payments, answering multiple telephone lines, confirming appointments.

• Coordination of ordering and retrieving patient charts
• Communicated/coordinated multiple physicians and outside facilities regarding patient reports and exams
• Responsible for scheduling all patient appointments
• Provided quality patient care

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• Performed fundamental clerical duties
• Prepared/ set up examination rooms
• Sterilized dental instruments
• Assisted with patient exams
• Instructed patient’s in post-exam hygiene and general tooth care
• Fabricated impressions, pouring, and basing dental models
• Took and developed panoramic x-rays
• Assisted in billing and collections when needed