Nicole Johansen

Manage daily administrative duties while attending to customers that call for bookings, appointments and/or general inquires. Attended showcases to promote the company to increase sales to expand the company. Make calls to potential customers for services they may need, available for on call services when office was closed. Responsible for ensuring that all clients needs have been completely satisfied with the most positive results. Top sales person exceeding target goals with rave reviews online.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• front desk, processing payments, scheduling, opening and closing the facility
• market promotions and provided information on the products
• manage inventory

• Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
• Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
• Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.