Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Johnson

Spring,TX

Summary

Skilled Phlebotomist with extensive experience at Quest Diagnostics and Memorial Hermann Hospital, excelling in patient confidentiality and communication. Demonstrated expertise in medical records handling and venipuncture, ensuring high-quality specimen integrity and compliance. Achieved significant improvements in specimen processing efficiency and accuracy, showcasing a commitment to excellence in healthcare. Certified Phlebotomist with broad experience in fast-paced healthcare settings. Skilled in blood collection, specimen processing, and patient interaction to ensure comfort and accuracy during procedures. Demonstrated ability to maintain high standards of safety and hygiene, leading to improved patient satisfaction and efficiency in sample collection processes. Known for strong communication skills and teamwork, enhancing operational flow and patient care.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Phlebotomist

Quest Diagnostics
Houston, Texas
07.2001 - Current
  • Documented patient information into electronic medical records system.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Maintained accurate records of collected specimens and test results.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Handled special collection procedures, including therapeutic phlebotomy and drug testing.
  • Prepared and packaged specimens for courier transport.
  • Verified collection orders and communicated discrepancies to nurses.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Demonstrated proficiency in using a variety of collection techniques and equipment.
  • Monitored patients for adverse reactions and provided immediate care as needed.
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Performed centrifugation and specimen aliquoting for sample preparation.

Processor/Phlebotomist Technician

Memorial Hermann Hospital
Humble, Texas
05.2023 - 10.2023
  • Used daily system logs to document production information, discussing issues with management.
  • Performed centrifugation and specimen aliquoting for sample preparation.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Prepared specimens for transport to external laboratories.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Documented patient information into electronic medical records system.
  • Followed all safety protocols when handling hazardous materials.
  • Collected specimen samples and transported to laboratory for processing.
  • Checked hemoglobin levels of individuals prior to blood donation.
  • Conducted quality control checks to ensure the accuracy of test results.
  • Processed samples accurately and efficiently.
  • Prepared and packaged specimens for courier transport.
  • Maintained accurate records of collected specimens and test results.

Education

Some College (No Degree) - Medical Assistant

Texas School of Business
Houston, TX

Skills

  • Patient confidentiality
  • Medical records handling
  • Communication
  • Medical terminology
  • Blood component separation
  • Sample storage
  • HIPAA
  • Infection control
  • Emergency response training
  • Sample labeling
  • Regulatory compliance
  • Specimen handling
  • Quality control guidelines
  • Venipuncture and capillary puncture
  • Sanitation and sterilization
  • Specimen labeling procedures
  • Personal protective equipment usage
  • HIPAA compliance
  • Quality control
  • Proper labeling
  • Health and safety

Certification

Certified Phlebotomy Technician-NHA

Timeline

Processor/Phlebotomist Technician

Memorial Hermann Hospital
05.2023 - 10.2023

Phlebotomist

Quest Diagnostics
07.2001 - Current

Some College (No Degree) - Medical Assistant

Texas School of Business
Nicole Johnson