Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Johnson

San Antonio,TX

Summary

Experienced Assistant seeking permanent office position in the dental field. Cross trained in both front and back office in general dentistry. Utilizes strong organizational and multitasking abilities to maintain efficient office flow. Recently returned back to the dental field.

Overview

23
23
years of professional experience

Work History

Dental Lab Technician

B&R Dental Laboratory
09.2024 - Current


  • Reviewed and adhered to detailed work orders and prescriptions.
  • Completed detailed models of patients' mouths to create accurate devices.
  • Verified appliance conformance with specifications and accuracy of occlusion using micrometers, articulators, and other tools.
  • Prepared wax bite-blocks and impression trays for use.
  • Improved workflow efficiency by regularly maintaining lab equipment.

Lobby Concierge / Security Site Supervisor

Allied Universal Security
08.2018 - 04.2023
  • Greeted Employees and Guests
  • Access Control
  • Activated and Deactivated Badges. In addition placed elevator access on badges
  • Logged in/out keys
  • Monitored CCTV
  • Customer service
  • Accepted incoming/ outgoing packages at lobby upon tenant request
  • Routed bulk packaging to mailrooms
  • Supervised site staff of 10 security guards. Provided recognition and discipline within approved guidelines.
  • Coordinated delivery of quality services to client. Acted as liaison between security guards, operation manager and client.
  • Data Entry of recorded payroll hours on Excel spreadsheet
  • Coordinated and relieved staff for breaks and lunches
  • Interior / Exterior roving of client 2 buildings. Access control of surface lot. (Parking booth)
  • Trained new hires
  • Scheduled staff
  • Filled out incident and daily reports
  • Documentation review
  • Emergency and alarm response

Registered Dental Assistant

Dental Staffing Solutions, LLC
03.2015 - 01.2018
  • Traveled to various dental offices for temporary staffing needs.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.

Data Entry Clerk

24-7 Staffing / DI County Scans
01.2010 - 01.2010
  • Data Entry of property records. Converted paper files into indexed and electronic files.
  • Conducted Property ownership, Probate, Abstract of Judgements and Lien searches for Oil companies, Brokers and Landmen.
  • Documentation review

Registered Dental Assistant

Monarch Dental
06.2008 - 12.2008
  • Cross trained in Front office duties. Back up receptionist when needed.
  • Performed general chair-side duties for general dentistry,
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
  • Provided post-operative instructions to patients following various treatments such as extractions or root canals.
  • Back up front office assistant. Scheduled and confirmed patient appointments. Prepared patient charts and treatment presentations etc.

Dental Assistant

Highland Dental
07.2002 - 03.2003
  • Back up Receptionist when needed. Prepared patient charts. Verified eligibility of insurance. Typed correspondence and scheduled appointments.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Education

Diploma - Dental Assistant

Concorde Career Institute
San Bernardino, CA
1999

Associate Of Applied Science Degree - Criminal Justice

Remington College
Fort Worth, TX
2010

Skills

    Microsoft Word, Powerpoint, Excel, Access

    Microsoft Windows 7, 10 & 11

    Microsoft Outlook

    Type 50 WPM

    Dentrix

    Redthorn

    Faces & Offender Search

    DNA Fusion Access Control

    Port Technology Elevator programming

    Supervisory / Management Skills

    Time keeping

Timeline

Dental Lab Technician

B&R Dental Laboratory
09.2024 - Current

Lobby Concierge / Security Site Supervisor

Allied Universal Security
08.2018 - 04.2023

Registered Dental Assistant

Dental Staffing Solutions, LLC
03.2015 - 01.2018

Data Entry Clerk

24-7 Staffing / DI County Scans
01.2010 - 01.2010

Registered Dental Assistant

Monarch Dental
06.2008 - 12.2008

Dental Assistant

Highland Dental
07.2002 - 03.2003

Diploma - Dental Assistant

Concorde Career Institute

Associate Of Applied Science Degree - Criminal Justice

Remington College
Nicole Johnson