Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Jones

Jarrell,TX

Summary

Goal-Oriented Sales Associate With 15+ Years Of Experience.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

10
10
years of professional experience

Work History

Account Manager

My Tech Texas
03.2022 - 03.2024
    • Identified new business opportunities through cold calling & prospect to secure new accounts & contracts
    • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
    • Met existing customers to review current services and expand sales opportunities.
    • Quoted prices, credit terms and other bid specifications.
    • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
    • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
    • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
    • Collaborated with sales team to identify potential upsell opportunities and expand client base.
    • Attended monthly sales meetings and quarterly sales trainings.
    • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Lead Generation Specialist

Unorthodox Ventures
01.2022 - 03.2022
  • Increased lead generation by implementing targeted email campaigns and personalized outreach strategies.
  • Streamlined the prospecting process for better efficiency, resulting in higher quality leads and improved conversion rates.
  • Maintained an up-to-date knowledge of industry best practices and trends, applying relevant findings to the optimization of lead generation processes.
  • Collaborated with sales teams to ensure accurate lead tracking and timely follow-ups, enhancing overall customer experience and satisfaction.
  • Participated in industry events as a company representative to network with potential clients, generating valuable connections that led to new business opportunities.
  • Adapted quickly to evolving market conditions or company priorities by adjusting lead generation strategies when necessary.

Business Development Representative

Ulrich Barn Builders, LLC
07.2020 - 12.2021
  • Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
  • Collaborated closely with marketing teams to develop targeted campaigns for lead generation.
  • Assisted in product development by gathering customer feedback and sharing insights with the product team.
  • Developed strong relationships with key industry partners for mutually beneficial collaborations.
  • Increased client base by identifying potential customers and initiating strategic outreach.
  • Conducted market research to identify new business opportunities and target areas for expansion.

Investment Real Estate Agent

New Western Acquisitions
07.2019 - 07.2020
  • Collaborated well with team members to carry out daily assignments and achieve team targets
  • Satisfied customers every day with fast, friendly, and knowledgeable support for Investment needs
  • Managed services to fully document the available properties with high-quality images and virtual tours
  • Built a successful business by continuously prospecting new client leads and obtaining marketing agreements
  • Consulted with investors to understand desires and suggest best properties to meet needs.

Sales Experience Manager

Park Place Jaguar Land Rover DFW
03.2017 - 06.2019
    • Consulted with customers to understand desires and suggest best products to meet needs
    • Satisfied customers by delivering speedy and expert service for all their automotive needs
    • Determined team targets and implemented plans to achieve goals at individual and group level
    • Guided visitors to staff members and business locations with warm, personable approach
    • Managed communications between team members, customers and vendors to keep operations efficient and successful
    • Reviewed activities regularly to identify opportunities for improvement.

Server

Whiskey Cake
01.2017 - 03.2017
  • Assisted guests with making menu choices
  • Answered phones and took phone orders for customer pick up or delivery
  • Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries
  • Maintained and modeled high standard of efficient customer service to server staff.

Sales Consultant

Faulkner Nissan
04.2014 - 12.2016
  • Persuasively negotiated terms with customers to meet profit targets
  • Prepared accurate price quotes and coordinated contracts to complete sales
  • Demonstrated products to customers on-site, toured facilities and offered ongoing support to maintain solid connections
  • Taught junior employees how to perform tasks
  • Consulted with customers to understand desires and suggest best products to meet needs.

Education

High School Diploma -

Poteet High School
Mesquite, TX
05.2002

Skills

  • Investment evaluation
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Prepare contracts
  • Prospect business
  • Build customer relationships
  • Manage transactions
  • Sales
  • Account Servicing
  • Schedule Management
  • Customer Service

Timeline

Account Manager

My Tech Texas
03.2022 - 03.2024

Lead Generation Specialist

Unorthodox Ventures
01.2022 - 03.2022

Business Development Representative

Ulrich Barn Builders, LLC
07.2020 - 12.2021

Investment Real Estate Agent

New Western Acquisitions
07.2019 - 07.2020

Sales Experience Manager

Park Place Jaguar Land Rover DFW
03.2017 - 06.2019

Server

Whiskey Cake
01.2017 - 03.2017

Sales Consultant

Faulkner Nissan
04.2014 - 12.2016

High School Diploma -

Poteet High School

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Nicole Jones