Nicole Jones
Memphis,TN
Summary
Dynamic sales leader with a proven track record at PCI and Accustomed Creations, excelling in customer service and organizational efficiency. Mentored teams to surpass sales goals by leveraging exceptional product knowledge and consultative selling skills, resulting in significant market expansion and revenue growth.
Overview
20
20
years of professional experience
Work History
Inside Sales Representative/Pro Story Guide
PCI
01.2024 - Current
- Answers customers' questions regarding products, prices, and availability.
- Increases sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintains up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Manages friendly and professional customer interactions.
- Determines needs, delivering solutions, and overcoming objections through consultative selling skills.
- Assists Customers with articulating their experiences and affinity for various organizations to be included in both written and Oral History Publications.
Senior Sales Manager
Accustomed Creations
02.2016 - 12.2023
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
- Streamlined internal sales processes for increased efficiency, resulting in improved productivity and reduced overhead costs.
- Spearheaded efforts to penetrate new markets by conducting thorough competitor analyses and developing customized go-to-market strategies.
Senior Sales Manager
S&K Menswear
03.2005 - 11.2015
- Answers customers' questions regarding products, prices, and availability.
- Increases sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintains up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Manages friendly and professional customer interactions.
- Determines needs, delivering solutions, and overcoming objections through consultative selling skills.
- Assists Customers with articulating their experiences and affinity for various organizations to be included in both written and Oral History Publications.
Education
Bachelor Of Science - Psychology
University of Tennessee, Martin
Martin, TNSkills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Product knowledge
- Adept multi-tasker
- Superior organizational skills
- Driven
- Organized and efficient
Accomplishments
Achieved Directors Club within the first quarter of employment at PCI
Timeline
Inside Sales Representative/Pro Story Guide
PCI
01.2024 - Current
Senior Sales Manager
Accustomed Creations
02.2016 - 12.2023
Senior Sales Manager
S&K Menswear
03.2005 - 11.2015
Bachelor Of Science - Psychology
University of Tennessee, Martin
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