Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales. Improving buying experience and elevating company profile with target market.
Overview
8
8
years of professional experience
Work History
Real Estate Agent
Keller Williams
09.2020 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Conducted comprehensive market analysis to identify opportunities for investors.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Waitress
Papa Docs Shore Club
08.2019 - 10.2022
Remained calm and poised when dealing with difficult customers or during busy shifts.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Trained new waitstaff on proper food handling, customer service and safety procedures.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Provided recommendations on menu items and upsold food and drinks to increase sales.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Sales Associate
Kendra Scott
10.2016 - 02.2019
Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Solved customer challenges by offering relevant products and services.
Engaged with customers to effectively build rapport and lasting relationships.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
K|LA Boutique
01.2016 - 12.2016
Educated clients on current promotional offerings and products using persuasive selling tactics.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Built customer loyalty and retention by delivering excellent shopping experiences.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Sales Associate
Michael Kors
10.2015 - 10.2016
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Generated new sales leads to achieve and exceed monthly sales goals.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Provided exceptional services and pleasant shopping experiences to customers.