Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Kahlig

Charlotte,NC

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales. Improving buying experience and elevating company profile with target market.

Overview

8
8
years of professional experience

Work History

Real Estate Agent

Keller Williams
09.2020 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.

Waitress

Papa Docs Shore Club
08.2019 - 10.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Sales Associate

Kendra Scott
10.2016 - 02.2019
  • Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Sales Associate

K|LA Boutique
01.2016 - 12.2016
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Sales Associate

Michael Kors
10.2015 - 10.2016
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to customers.

Education

No Degree - Fashion Marketing And Management

The Art Institute of Charlotte
Charlotte, NC

High School Diploma -

North Gaston High School
Dallas, NC
06.2015

Skills

  • Marketing and Advertising
  • House Showings
  • Lead Follow-Up
  • Closing Sales
  • Client Management
  • Commission Sales
  • Sales Dedication
  • Excellent Teamwork
  • Negotiate Sales
  • Advise Clients

Timeline

Real Estate Agent

Keller Williams
09.2020 - Current

Waitress

Papa Docs Shore Club
08.2019 - 10.2022

Sales Associate

Kendra Scott
10.2016 - 02.2019

Sales Associate

K|LA Boutique
01.2016 - 12.2016

Sales Associate

Michael Kors
10.2015 - 10.2016

No Degree - Fashion Marketing And Management

The Art Institute of Charlotte

High School Diploma -

North Gaston High School
Nicole Kahlig