Overview
Work History
Education
Skills
Timeline
Generic

Nicole Kiehnau(Sebstead)

Omro

Overview

4
4
years of professional experience

Work History

Billing Specialist, Lead

Wisconsin Eye Consultants
09.2024 - Current
  • Claims Resolution & submission
  • Patient billing inquiries & resolution
  • Payment posting & patient refunds
  • Authorization obtainment and tracking
  • Project management

Office operations assistant

Ascension Wisconsin
03.2023 - 09.2024
  • Visit scheduling
  • Patient billing resolution
  • Answer phones & faxes
  • Patient check in
  • Travelled between departments
  • Trainer

Surgery Scheduler

Ascension Wisconsin
03.2022 - 03.2023
  • Schedule on day surgeries
  • Implement strategic planning on day
  • Coordinate and communicate complicated issues
  • Scheduled future surgeries
  • Delegate rearrangement of schedule on day

Education

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Winneconne High School
Winneconne, WI

Music Major

Marian University
Fond du Lac, WI
01.2008

Skills

  • Billing systems and software
  • Insurance verification
  • Invoice processing
  • Customer service
  • Claims processing
  • Decision-making
  • HIPAA compliance
  • Account reconciliation
  • Claim submission
  • Denial management
  • Payment posting
  • Customer engagement
  • Team collaboration
  • Collections
  • Records organization and review
  • Problem-solving
  • Multitasking and organization

Timeline

Billing Specialist, Lead

Wisconsin Eye Consultants
09.2024 - Current

Office operations assistant

Ascension Wisconsin
03.2023 - 09.2024

Surgery Scheduler

Ascension Wisconsin
03.2022 - 03.2023

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Winneconne High School

Music Major

Marian University
Nicole Kiehnau(Sebstead)