Nicole King
Fort Lauderdale,FL
Summary
Detail-oriented and adaptable professional with a Bachelor's degree in Aerospace Management and a strong background in customer service, training, and team leadership. Experienced in fast-paced environments, managing operations and assisting customers in retail and healthcare settings. Open to opportunities that leverage my leadership abilities, technical knowledge, problem solving, and people skills in a dynamic and growth-oriented role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Certified Immunizer Pharmacy Technician
Publix
07.2022 - Current
- Assisted pharmacists in providing quality pharmaceutical care to all patients
- Professional filling of prescriptions (right medication, dosage, and amount)
- Inputting information about patient prescriptions into record keeping programs
- Understanding of 3rd party insurances and follow-through of insurance related issues
- Safety delivered immunizations directly to patients
Cashier
Publix
05.2019 - 07.2022
- Delivered premier customer service by interacting with customers in a fast paced work environment
- Received payments by cash, debit and credit cards, and check
- Assisted customers by providing information, locating items, and resolving conflicts in a quick and effective manner
- Trained new cashiers by explaining aspects of cash handling, POS systems, and customer service protocols
Cashier Associate Trainer
Panera Bread
06.2018 - 03.2020
- Greeted and served customers while providing knowledge of the menu
- Supported multiple areas of the restaurant including: catering, answering phones, maintaining a clean work environment, delivery driver, and food preparation
- Counted cash in the drawer at the beginning and end of each shift, accounting for errors
- Trained new associates on the cash register and taught daily operation tasks
Education
Associates in Arts - with honors
Broward College
08.2023
Bachelors in Aerospace Management - with honors
Broward College
08.2023
Skills
- Customer Service
- Effective Communication
- Time Management
- Employee Training
- Leadership
- Problem-Solving
Certification
- Certificate in Business Operations, Broward College
- Certified with the Pharmacy Technician Certification Board
- CPR certified
Timeline
Lead Certified Immunizer Pharmacy Technician
Publix
07.2022 - Current
Cashier
Publix
05.2019 - 07.2022
Cashier Associate Trainer
Panera Bread
06.2018 - 03.2020
Associates in Arts - with honors
Broward College
Bachelors in Aerospace Management - with honors
Broward College
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