Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Kitchen

Riviera Beach,FL

Summary

Accomplished Assistant Store Manager with a proven track record at L&L Wings, enhancing store operations and customer experience. Skilled in problem-solving and customer service, demonstrated by efficiently managing cash transactions and implementing strategic merchandise displays to boost sales. Excelled in high-pressure environments, showcasing exceptional multitasking abilities and customer engagement.

Overview

15
15
years of professional experience

Work History

Assistant Store Manager

L&L Wings
04.2021 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Waitress

Miss Annas
03.2015 - 03.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Cashier Stocker

Poultry Direct
01.2010 - 01.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Fort Smith Christian
Fort Smith, AR
05.2000

Skills

Problem-Solving

Customer Service

Customer experience

Customer Service and Engagement

Timeline

Assistant Store Manager

L&L Wings
04.2021 - Current

Waitress

Miss Annas
03.2015 - 03.2020

Cashier Stocker

Poultry Direct
01.2010 - 01.2013

High School Diploma -

Fort Smith Christian

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Nicole Kitchen