Nicole Kleckner
Waverly,IA
Summary
Dynamic and detail-oriented professional with a strong background in data analysis and auditing. Proven ability to enhance operational efficiency through excellent communication and problem-solving skills. Proficient in invoice processing and HIPAA regulations, consistently delivering accurate results and fostering client relationships.
Overview
8
8
years of professional experience
Work History
Medical Office Assistant
Unity Point Allen Hospital
03.2024 - Current
- Greet outpatients
- Answer phone
- Receive lab specimens
- Order and register laboratory specimens
- Reviews lab orders for accuracy
Senior Data Analyst
Calero
11.2022 - 02.2024
- Prepare, load, validate accuracy of data, and process telecom invoices timely and efficiently
- Partner with carriers to resolve billing issues/disputes
- Prepare requested reports and implemented client requirements
- Monitor and manage client data
Audit/RPA Specialist
Network Control
08.2017 - 10.2021
- Analyze and audit corporate cellular accounts quarterly
- Identified usage trends and made recommendations to maximize cost savings
- Validated that contracted rates were being implemented
- Worked with vendors to get the best contracted rates for new and renewal contracts
- Prepare excel spreadsheets and powerpoint presentations to present and meet with clients on quarterly findings
Education
Associate of Arts - Business Administration And Management
Hawkeye Community College
Waterloo, IA05-1995
Skills
- Multitasking Abilities
- Problem-solving
- Excellent communication
- Organization and time management
- Attention to detail
- Invoice processing
- HIPAA regulations
- Appointment scheduling
Timeline
Medical Office Assistant
Unity Point Allen Hospital
03.2024 - Current
Senior Data Analyst
Calero
11.2022 - 02.2024
Audit/RPA Specialist
Network Control
08.2017 - 10.2021
Associate of Arts - Business Administration And Management
Hawkeye Community College
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