Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Koehn

Moundridge,Kansas

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Dietary Aide

Moundridge Manor
06.2025 - Current
  • Assembled and served nutritious meals according to dietary guidelines and resident preferences.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Delivered snacks to nurse station for distribution to specific residents.
  • Implemented efficient workflows to streamline meal service during peak hours.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Brewed Coffee, Tea, and mixed lemonade per instructions given to me in mornings and for lunch for residents and staff

Cashier

P&M Pumpkin Ranch, LLC
10.2022 - 11.2024
  • The first season I worked in a building called Town Hall, where I prepared food orders and worked with other staff. My second and last, I worked in a building called Corner Store, which is a little concession stand. I worked by myself and was the cashier.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly. If I didn't know an answer I would radio someone who did
  • Assisted in inventory management of drinks, Kettlecorn, cotton candy, and gemstone bags by tracking stock levels and restocking as needed. Also radioing as I needed more things delivered like drinks or Kettlecorn

Babysitter

Lynn Marie Nightingale
06.2022 - 08.2023
  • I took care of three children under 8 years old at the time.
  • Summer 2022 and Summer 2023
  • Resolved conflicts among children, fostering a positive and collaborative atmosphere.
  • Collaborated with parents to create tailored strategies for behavior management and discipline techniques.

Education

Bachelor of Science - Tourism And Hospitality Management

Fort Hays State University
Hays, KS
05-2029

High School -

Moundridge High School
Moundridge, KS
05-2025

Skills

  • Problem-solving
  • Issue resolution
  • Attention to detail
  • Multitasking
  • Teamwork and collaboration
  • Customer service
  • Verbal communication
  • Detail-oriented
  • Relationship building

Timeline

Dietary Aide

Moundridge Manor
06.2025 - Current

Cashier

P&M Pumpkin Ranch, LLC
10.2022 - 11.2024

Babysitter

Lynn Marie Nightingale
06.2022 - 08.2023

Bachelor of Science - Tourism And Hospitality Management

Fort Hays State University

High School -

Moundridge High School