Nicole Kosloski
Office/Accounts Payable/Equipment Manager
Virginia Beach,VA
Summary
Motivated, energetic and computer savvy business professional with over 18 years experience as a liaison to senior executives providing exceptional office support. Proven organization and communication skills with excellent work ethics, attention to detail and the ability to multi-task. Offers proficient computer skills in JDE1, Nexus, Procore, Microsoft Office Suite, Quickbooks, Docusign, Bluebeam, to name a few. I also have fourteen years experience as a restaurant manager in both casual and fast food settings. I have over 18 years experience as an Office Manager. I am interested in a position where I can utilize the experience and skills to help the company grow and be a positive contributor to the company. A dependable and dedicated hard worker that can work well under pressure and a self starter who can work independently or as a team player, able to delegate tasks, supervise as well as provide training in any areas. Maintain to go above and beyond in any situation and willing to learn anything that enables positive results and one to excel and grow. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
26
26
years of professional experience
Work History
Office/Accounts Payable Manager/ Equipment Manager
Granite Construction Inc
Chesapeake,VA
08.2020 - Current
- Coordinated accounts payable functions and improved workflow for over 150 staff members
- Receive vendor invoices, packing tickets, purchase orders and match up to enter in system to approve payment
- Preparing financial statements and reports
- Setting up new vendors
- Receive/Voucher Sub Pay Applications
- Preparing/Processing/Modifications to Change Orders
- Orders all office supplies
- Maintained all aspects of Purchase Ordering
- Maintain all financial transactions
- General Ledger, journal entries, cash receipts and bank reconciliation
- Set up new Subcontracts, Purchase Orders Contracts, Professional Service Agreements and Service Agreements
- Release of Liens, Closing out contracts
- Maintain inventory of all fleet vehicles and equipment
- Ensure all preventive maintenance/repairs on vehicles/equipment is current
- Prepare and Execute all Rental Agreements and Certificate of Insurance
- Registering/Titling vehicles and equipment
- Developed reports for senior management to outline expenditures, vendor spend and forecasting
- Partnered with finance team to complete month-end accruals and account reconciliations
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents
- Closely monitored accounts to post timely payments and resolve billing discrepancies
- Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status
- Input all relevant transactions and supervised properly within accounting system
- Observed strict confidentiality regulations to maintain data security
- Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities
- Supported financial director with special projects and additional job duties
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities
- Established and checked coding procedures, monitored reports and updated internal files
- Performed spending analysis and partnerships to refine policies and develop recommendations for improvement
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter
- Managed accurate and timely processing of over 10,000 invoices per month
Office Administrator
Mid Atlantic Petroleum Services Inc
Chesapeake,VA
08.2017 - 07.2019
- Answer 25 multi-line phone system, take service calls and dispatch service calls to available technicians
- Supported C proactive correspondence management, document coordination
- Update client portals and maintain accuracy of equipment and vehicles
- Process payroll
- Ensured all technicians had proper credentials, DBIDS for military base access, etc
- Accounts Receivable/Payables
- Maintain vehicles/equipment inventory and maintenance
- Maintain vehicle ELD for DMV records
- Reconcile monthly statements
- Create proposals/quotes for customers
- All office functions to include but not limited to fax, scan, email and copying.
Office Manager/ Senior Dispatcher
Norfolk Plumbing, Inc
Norfolk,VA
06.2012 - 08.2017
- Received/Dispatched over 2500 service calls, contract jobs and emergencies to all technicians monthly
- Ensuring all jobs are completed and invoiced
- Process proposals for estimates customers request and bid jobs
- Accounts payable/receivable, invoicing, billing and payroll
- Maintain customer & inventory database
- Responsible for all office duties including but not limited to typing letters, office supply ordering, scheduling and any other projects given
- Work up prices for quotes/estimates
- Place orders for parts and fixtures from various vendors
- Correct all billing errors and process progressive payments for contract jobs
- Pulling permits and scheduling inspections.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Updated reports, managed accounts and generated reports for company database
- Managed office operations while scheduling appointments for department managers
- Coordinated special projects and managed schedules
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
- Coached new hires on company processes while managing employees to achieve maximum production
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Implemented project management techniques to overcome obstacles and increase team productivity
- Sourced vendors for special project needs and negotiated contracts
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns
- Compared vendor prices and negotiated for optimal savings
Office Manager
The Helper's Organization
Norfolk,VA
11.2011 - 06.2012
- Performed all office functions as a volunteer Office Manager
- Proccesed all clinets needs and provided information that would best suite the needs
- Ordered and maintained all office Supplies
- Coordinated and setup non-profit events and meetings
- Performed accounts payable/receivalbe duties
- Increased donations and events over 50% to give the best quailty and resources to clients
- Performed client qualifications and referred to various programs and resouces
Executive Assistant/Bookkeeper
Stanley Financial Inc
Chesapeake,VA
10.2006 - 12.2010
- Served as primary point of contact for and liaison between president of company, vendors, and clients
- Maintained excellent written and oral communication skills with sense of professionalism and high level of confidentiality
- Scheduled and coordinated all appointments, events, seminars, travel arrangements, meetings and calendar
- Prepared and processed all applications, forms and documents required to meet client's needs
- Updated client information daily in ACT database and maintained client files
- Excelled with calm and positive manner while working to meet time sensitive deadlines
- Offered support to client's needs, questions and concerns
- Accounts receivable/payable and Payroll
- Rebalanced Clients' 401k retirement plans/Annuities
- Answered and directed high volume of incoming calls to correct extension and responded to clients needs
- Operated and maintained all office equipment
Dispatcher/Service Admin
Colonial Webb Contractors
Norfolk,VA
03.2004 - 01.2005
- Set up service call tickets and purchase orders,
- Organized and scheduled preventive maintenance orders
- Resolved billing issues and finalized work orders.
- Managed over 200 customer calls per day
- Directed dispatching, routing and tracking of 30 fleet vehicles
- Maintained updated and detailed records of calls in physical and electronic database
- Evaluated and adjusted over 1000 routes based on daily needs, available workers, traffic hazards and weather conditions
- Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs
- Sent out drivers to assist over50hourly callers based on locations, needs and worker availability
- Closely monitored dispatch board to triage and prioritize over 300 daily calls
- Ordered supplies and allocated resources to personnel based on need
Restaurant Manager
KFC
Virginia Beach,VA
10.1992 - 02.2004
- Manage all aspects of the restaurant such as but not limited to FOH/BOH, employees, product and sales
- Interviewed, hired, trained, supervised and terminated employees
- Ensure all policies and procedures were adhered to
- Taking daily, weekly and monthly inventory along with creating product orders
- Increased over all sales by over 35%
- Maintained and utilized Profit and Loss Report, Balanced Scorecard and Labor Reports in order to meets sales/ budget
- Cash management: Verified and settled cash drawers / credit card transactions, calculate end of shift sales and prepared deposits
- Created weekly employees schedules to meet staffing and sales needs.
Education
Some College (No Degree) - Computer And Information Sciences
T.C.C
Virginia Beach, VAAssociate - Information Technology, Information Technology/Computer Science
Kaplan University
Online04.2009
Skills
- Multi-tasking, Time Management, Data Entry, Attention to Detail, Communication, Organization,
- Proficient in Nexus, JDE1, Procore, Microsoft Office Suite, Quickbooks, ACT, ESC (desco), Adobe, Data Entry, 10-key, Typing
- 55wpm, Bookkeeping, Payroll (10 years)
- Bookkeeping
- Accounts Payable
- Bank Reconciliation
- Proposal Writing
- Records Management
- Analysis skills
- Communication skills
- Office Management , Report & Document Preparation, Records Management,
- Team Management & Supervision /Training
- Spreadsheet & Database Creation,
- Meeting / Event Planning, Scheduling,
- Staffing & Training, Accounts Payable / Receivable, Inventory Management, Bookkeeping, Payroll, Tax
- Preparation, Portfolio Management, Rebalance 401k Retirement Plan Portfolios, IRA's, Mutual Funds, Annuities
- Internet / Web Browsing, Email, Customer Service, Bank Reconciliation, Multi-tasking,
- Attention to Detail, Communication (oral and written), Organization, Reliable and Dependable
- Human Resources Oversight
- Program Optimization
- Report Preparation and Analysis
- Accounts Payable and Receivable Auditing
- Sales Tax Filings
- Year-End Reconciliation
- Office Supplies and Inventory
- Monthly Closings
- Account and Ledger Reconciliations
- Financial Management and Reporting
- Fleet Dispatching
- Invoice and Payment Tracking
- Employee Timesheet Processing
- Administration and Operations
- Confidence and Drive
- Contracts and Vendor Agreements
- Staff Training
- Preparing Proposals
- Licensing Requirements
- Collecting Statements
- Maintenance Requirements
Timeline
Office/Accounts Payable Manager/ Equipment Manager
Granite Construction Inc
08.2020 - Current
Office Administrator
Mid Atlantic Petroleum Services Inc
08.2017 - 07.2019
Office Manager/ Senior Dispatcher
Norfolk Plumbing, Inc
06.2012 - 08.2017
Office Manager
The Helper's Organization
11.2011 - 06.2012
Executive Assistant/Bookkeeper
Stanley Financial Inc
10.2006 - 12.2010
Dispatcher/Service Admin
Colonial Webb Contractors
03.2004 - 01.2005
Restaurant Manager
KFC
10.1992 - 02.2004
Some College (No Degree) - Computer And Information Sciences
T.C.C
Associate - Information Technology, Information Technology/Computer Science
Kaplan University