Nicole Labossiere

• Assessed emergency requests and made quick judgment calls to determine appropriate action.
• Provided on-the-job training and coaching to develop new dispatchers.
• Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
• Followed established protocols for professional handling of emergency situations.
• Assisted callers in emergency situations with appropriate information and support.
• Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.

Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.

• Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
• Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
• Administered CPR, oxygen and other life-saving medical treatments.
• Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information