Overview
Work History
Education
Certification
Timeline
Generic

Nicole Lane

Houston

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bartender

713 Music Hall
10.2024 - Current
  • Serve high customer volumes during special events, nights, and weekends.
  • Perform opening and closing duties, ordering, setting up for incoming shift, and taking inventory.
  • Efficiently open and close the bar according to established procedures, ensuring preparedness for each shift.
  • Contribute to a positive work environment through effective teamwork and communication with colleagues.
  • Maintain a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Keep bar presentable and well-stocked to meet customer needs.
  • Increase customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Follow alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduce wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bartender

Smart Financial
07.2023 - Current
  • Serve high customer volumes during special events, nights, and weekends.
  • Perform opening and closing duties, ordering, setting up for incoming shift, and taking inventory.
  • Efficiently open and close the bar according to established procedures, ensuring preparedness for each shift.
  • Contribute to a positive work environment through effective teamwork and communication with colleagues.
  • Maintain a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Keep bar presentable and well-stocked to meet customer needs.
  • Increase customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Follow alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduce wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bartender

HLSR
01.2023 - Current
  • Serve high customer volumes during special events, nights, and weekends.
  • Manage ticket handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Perform opening and closing duties, setting up for incoming shift, cleaning and restocking.
  • Efficiently open and close the bar according to established procedures, ensuring preparedness for each shift.

Lead Bartender

Aramark (Minute Maid)
02.2022 - Current
  • Serve high customer volumes during special events, nights, and weekends.
  • Keep bar presentable and well-stocked to meet customer needs.
  • Keep detailed inventories and notify management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolve customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Train new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsell daily specials and beverage promotions to exceed daily sales goals.
  • Maintain a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Enhance customer satisfaction by providing exceptional service and crafting high-quality beverages.
  • Perform opening and closing duties, setting up for incoming shift, restocking, cleaning,, and taking inventory.
  • Handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Develop a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.

Bartender

Levy
09.2021 - Current
  • Serve high customer volumes during special events, nights, and weekends.
  • Perform opening and closing duties, ordering, setting up for incoming shift, and taking inventory.
  • Efficiently open and close the bar according to established procedures, ensuring preparedness for each shift.
  • Contribute to a positive work environment through effective teamwork and communication with colleagues.
  • Maintain a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Keep bar presentable and well-stocked to meet customer needs.
  • Increase customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Follow alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduce wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bartender

Sparx Promotions
07.2019 - 02.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, ordering, setting up for incoming shift, and taking inventory.
  • Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bartender

BB’s Tex-Orleans Restaurant
01.2021 - 07.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, ordering, setting up for incoming shift, and taking inventory.
  • Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bartender

Berryhill Baja Grill
04.2013 - 11.2020
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Education

Bachelor Of Accounting & Bachelor Of Business Admi -

University of Louisiana At Lafayette
Lafayette, LA

Certification

TABC Certification

Food Handlers Certification

Timeline

Bartender

713 Music Hall
10.2024 - Current

Bartender

Smart Financial
07.2023 - Current

Bartender

HLSR
01.2023 - Current

Lead Bartender

Aramark (Minute Maid)
02.2022 - Current

Bartender

Levy
09.2021 - Current

Bartender

BB’s Tex-Orleans Restaurant
01.2021 - 07.2021

Bartender

Sparx Promotions
07.2019 - 02.2022

Bartender

Berryhill Baja Grill
04.2013 - 11.2020

Bachelor Of Accounting & Bachelor Of Business Admi -

University of Louisiana At Lafayette

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Nicole Lane