Nicole Lane
Houston
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
713 Music Hall
10.2024 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Perform opening and closing duties, ordering, setting up for incoming shift, and taking inventory.
- Efficiently open and close the bar according to established procedures, ensuring preparedness for each shift.
- Contribute to a positive work environment through effective teamwork and communication with colleagues.
- Maintain a clean and organized workspace, ensuring compliance with health and safety regulations.
- Keep bar presentable and well-stocked to meet customer needs.
- Increase customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Follow alcohol awareness procedures for preventing excessive guest intoxication.
- Reduce wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
Smart Financial
07.2023 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Perform opening and closing duties, ordering, setting up for incoming shift, and taking inventory.
- Efficiently open and close the bar according to established procedures, ensuring preparedness for each shift.
- Contribute to a positive work environment through effective teamwork and communication with colleagues.
- Maintain a clean and organized workspace, ensuring compliance with health and safety regulations.
- Keep bar presentable and well-stocked to meet customer needs.
- Increase customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Follow alcohol awareness procedures for preventing excessive guest intoxication.
- Reduce wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
HLSR
01.2023 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Manage ticket handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Perform opening and closing duties, setting up for incoming shift, cleaning and restocking.
- Efficiently open and close the bar according to established procedures, ensuring preparedness for each shift.
Lead Bartender
Aramark (Minute Maid)
02.2022 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Keep bar presentable and well-stocked to meet customer needs.
- Keep detailed inventories and notify management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolve customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Train new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsell daily specials and beverage promotions to exceed daily sales goals.
- Maintain a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Enhance customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Perform opening and closing duties, setting up for incoming shift, restocking, cleaning,, and taking inventory.
- Handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Develop a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Bartender
Levy
09.2021 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Perform opening and closing duties, ordering, setting up for incoming shift, and taking inventory.
- Efficiently open and close the bar according to established procedures, ensuring preparedness for each shift.
- Contribute to a positive work environment through effective teamwork and communication with colleagues.
- Maintain a clean and organized workspace, ensuring compliance with health and safety regulations.
- Keep bar presentable and well-stocked to meet customer needs.
- Increase customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Follow alcohol awareness procedures for preventing excessive guest intoxication.
- Reduce wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
Sparx Promotions
07.2019 - 02.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, ordering, setting up for incoming shift, and taking inventory.
- Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
BB’s Tex-Orleans Restaurant
01.2021 - 07.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, ordering, setting up for incoming shift, and taking inventory.
- Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
Berryhill Baja Grill
04.2013 - 11.2020
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Bachelor Of Accounting & Bachelor Of Business Admi -
University of Louisiana At Lafayette
Lafayette, LACertification
TABC Certification
Food Handlers Certification
Timeline
Bartender
713 Music Hall
10.2024 - Current
Bartender
Smart Financial
07.2023 - Current
Bartender
HLSR
01.2023 - Current
Lead Bartender
Aramark (Minute Maid)
02.2022 - Current
Bartender
Levy
09.2021 - Current
Bartender
BB’s Tex-Orleans Restaurant
01.2021 - 07.2021
Bartender
Sparx Promotions
07.2019 - 02.2022
Bartender
Berryhill Baja Grill
04.2013 - 11.2020
Bachelor Of Accounting & Bachelor Of Business Admi -
University of Louisiana At Lafayette