Stephanie M. Martinez
Houston,TX
Summary
Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Friendly and Courteous server/bartender with 10+ years in FOH and BOH operations. Excellent Customer service and food handling experience. Skilled at memorizing menu items and orders.
Overview
13
13
years of professional experience
Work History
Bartender
713 Music Hall/ Bayou Music Center
02.2024 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Waitress/Bartender
Woodsons Local Tap And Kitchen
12.2018 - Current
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
The Flying Pug
01.2018 - 01.2019
- Prepared garnishes by evenly slicing and pitting fruits.
- Completed requisitions to maintain required stock par levels.
- Assisted with inventorying beverage stock and bar supplies.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept bar presentable and well-stocked to meet customer needs.
Shift Manager
Freebirds World Burrito
09.2016 - 01.2018
- Engage in conversation with guest with excellent customer service
- Runs the shift for the night and count the drawer and safe at the end of the night as well as count inventory and food waste
- Regularly checks labor and sales as well as send employees on break
- Maintain cleanliness and happiness throughout the restaurant and regularly checks on co-workers to ensure their job is being done.
Waitress/Bartender
Stadia Bar and Grill
08.2016 - 01.2018
- Delivered exceptional, friendly and fast service
- Regularly checked on guests to ensure satisfaction with each food course and beverages
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations
- Completed opening and closing checklists according to set standards.
- Served high customer volumes during special events, nights, and weekends.
Waitress
Baker St. Pub
05.2015 - 02.2016
- Promptly served all food courses and alcoholic beverages to guests
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
Waitress
Tailgators Pub and Grill
04.2014 - 05.2015
- Delivered exceptional, friendly and fast service
- Regularly checked on guests to ensure satisfaction with each food course and beverages
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations
- Completed opening and closing checklists according to set standards.
Vet Technician
01.2011 - 01.2014
- Performed physical examinations and recorded patient history, weight, temperature, and other vitals
- Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries
- Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability.
Education
High School Diploma -
Oak Ridge High School
2013
Skills
- Highly Responsible and Reliable
- Works well under pressure
- Point of Sale (POS) system operation
- Exceptional Customer Service skills
Timeline
Bartender
713 Music Hall/ Bayou Music Center
02.2024 - Current
Waitress/Bartender
Woodsons Local Tap And Kitchen
12.2018 - Current
Bartender
The Flying Pug
01.2018 - 01.2019
Shift Manager
Freebirds World Burrito
09.2016 - 01.2018
Waitress/Bartender
Stadia Bar and Grill
08.2016 - 01.2018
Waitress
Baker St. Pub
05.2015 - 02.2016
Waitress
Tailgators Pub and Grill
04.2014 - 05.2015
Vet Technician
01.2011 - 01.2014
High School Diploma -
Oak Ridge High School
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