Nicole Lantigua
Manchester,CT
Summary
My expertise in managing multiple tasks simultaneously and maintaining a calm demeanor in fast-paced environments has been crucial in handling various administrative duties. I take pride in my ability to navigate complex electronic medical record systems. I am also a person who adapts to any software or environment very quickly; who is always up for a challenge.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Partner Relationship Manager
Tele911
08.2024 - Current
- Build and maintain strong relationships with healthcare providers, fire departments, and other partners
- Promote and support the adoption of Tele911 services, ensuring smooth integration with partner organizations
- Act as the main point of contact, coordinating communication between partners and internal teams
- Schedule meetings to ensure alignment, address issues, and track progress
- Oversee partner onboarding, training, and ongoing support
- Developed tailored strategies for partners to drive business growth and achieve mutual success.
Front desk/Medical Receptionist
Stony Brook Medicine
11.2023 - 06.2024
- Front desk medical receptionist with excellent communication skills, adept at handling patient inquiries, scheduling appointments, and maintaining a organized office environment
- Proficient in medical terminology and ensuring a smooth patient experience
Associate Account Manager
Datto
12.2022 - 10.2023
- Help businesses with growth in revenue
- Use Salesforce and Outreach records to ensure accurate activity, contact, and account information on current customers
- Send emails based on promotions and solutions that may help their business needs
- Build a strong business relationship with customer
Associate Sales Development Representative
Datto
10.2022 - 12.2022
- Cold calling prospects 140-220 Calls daily
- Using salesforce and outreach
- Registering leads for webinar events on information about our software and products
- Followed up with prospect to confirm attendance
- Helped prospects get questions answered to my best knowledge
Training: Sales Development Representative (Remote)
Ramped
07.2022 - 09.2022
- Introduced to sales technologies such as Salesforce, Outreach, LinkedIn Sales Navigator
- Developed sales skills including: Prospecting methodologies, qualifying frameworks, phone/email outreach techniques
Sales Consultant
Toyota Motor Corporation
03.2022 - 08.2022
- Access customer needs, identify key goals and objectives, and advise on availability that match their expectations
- Help customers through the buying journey, assure details of timeline and inventory are met to forecast positive customer satisfaction
- Follow up with customer post acquisition of vehicle, assure a positive experience, and ask for referral or additional needs
- Assist customers with insurance completion, and details regarding laws and state applicability to assure a seamless process post acquisition of the vehicle
Sales Representative
Armor Shield Exteriors
11.2021 - 02.2022
Teacher Assistant
Educational Playcare
02.2021 - 08.2021
Assistant Head Teacher
West Hartford Extended Experience
01.2017 - 02.2021
Retail Associate
Bed Bath & Beyond
08.2017 - 01.2018
Education
Criminal Justice/Law Enforcement Administration -
Manchester Community College
01.2022
Criminal Justice/Law Enforcement Administration -
Suffolk County Community College
01.2024
Criminal Justice/Law Enforcement Administration -
Franklin Pierce University
01.2016
Hall High School
06.2015
Skills
- Sales Prospecting
- Software as a Service (SaaS)
- Microsoft Word
- Customer service
- Time management
- Team leadership
- Customer relationships
Certification
Effective Communication
Current Position
Partner Relationship Manager at Tele911
Timeline
Partner Relationship Manager
Tele911
08.2024 - Current
Front desk/Medical Receptionist
Stony Brook Medicine
11.2023 - 06.2024
Associate Account Manager
Datto
12.2022 - 10.2023
Associate Sales Development Representative
Datto
10.2022 - 12.2022
Training: Sales Development Representative (Remote)
Ramped
07.2022 - 09.2022
Sales Consultant
Toyota Motor Corporation
03.2022 - 08.2022
Sales Representative
Armor Shield Exteriors
11.2021 - 02.2022
Teacher Assistant
Educational Playcare
02.2021 - 08.2021
Retail Associate
Bed Bath & Beyond
08.2017 - 01.2018
Assistant Head Teacher
West Hartford Extended Experience
01.2017 - 02.2021
Criminal Justice/Law Enforcement Administration -
Suffolk County Community College
Criminal Justice/Law Enforcement Administration -
Franklin Pierce University
Hall High School
Criminal Justice/Law Enforcement Administration -
Manchester Community College
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