Nicole Lear
Osceola
Summary
Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
15
15
years of professional experience
Work History
Front Office Specialist
QuickVisit Urgent Care Clinic
04.2023 - Current
- Experienced in efficiently and accurately registering patients for medical services.
- Proficient in using electronic health record systems to input and update patient information.
- Collaborated with medical staff using strong communication and organization to ensure efficient workflow and exceptional patient experiences.
- Continuously using diverse options to verify insurance coverage, obtain authorizations, and streamline billing processes.
- Maintained strict confidentiality and security protocols in handling sensitive medical information.
- Scheduled appointments, sent reminders and updated master calendar.
- Ran form copies, faxed information and made phone calls to patients, other providers and insurance companies.
- Greeted, registered, and checked in patients.
- Determined amounts due and accepted payments.
- Provided forms to fill out or update and added latest information computer system.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
Administrative Assistant/ General Labor
DNL Construction
11.2015 - Current
- Schedule and arrange appointments for jobs.
- Schedule and complete bids for job.
- Add jobs to contractors schedule, ensuring schedule stays efficient.
- Fill out and complete invoices once job is completed.
- Consistently provide excellent customer service to all potential, current, and previous clients.
- Design and order all advertising and marketing materials.
- Help on jobs; including, but not limited to painting, drywall, tile work, site cleaning...
In home Health Aide
DHS/ Sub-Contracted
03.2021 - 07.2022
- Provided personal care and assistance with activities of daily living for elderly client.
- Assisted with medication management and maintained medical records for accurate tracking.
- Collaborated with families and healthcare team to ensure comprehensive and individualized care for client.
- Assisted with light housekeeping tasks and created a safe and comfortable environment for clients.
General Non-Licensed Substitute
Southeast Warren Community Schools
12.2017 - 03.2019
- Cover special education and media center associates position during full time associates absence.
- Lead students in checking out books and other library related activities as well as computer centers activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervise lunchroom and recess activities.
Certified Nurse Assistant
Good Samaritan Society
10.2010 - 03.2011
- Complete activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Answer call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Change linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
Associate of Liberal Arts and General Studies -
Des Moines Area Community College
Ankeny, IA01.2003
High School Diploma - undefined
Indianola High School
Indianola, IA05.2000
Skills
- Effective schedule coordination
- Information management
- Experience with electronic health records
- Comprehensive patient management
- Verification of insurance coverage
- Time management proficiency
- Knowledge of clinical terminology
- Efficient data categorization
- Calendar management
- Patient service coordination
Timeline
Front Office Specialist
QuickVisit Urgent Care Clinic
04.2023 - Current
In home Health Aide
DHS/ Sub-Contracted
03.2021 - 07.2022
General Non-Licensed Substitute
Southeast Warren Community Schools
12.2017 - 03.2019
Administrative Assistant/ General Labor
DNL Construction
11.2015 - Current
Certified Nurse Assistant
Good Samaritan Society
10.2010 - 03.2011
High School Diploma - undefined
Indianola High School
Associate of Liberal Arts and General Studies -
Des Moines Area Community College
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