Nicole Lehman
San Antonio,TX
Summary
Experienced in hotel operations with a focus on guest services and front desk management. Responsibilities included checking in guests, completing night audit paperwork, and assisting with breakfast setup, demonstrating strong organizational skills and attention to detail. Additionally, trained new employees across various functions, enhancing team efficiency and service quality. Proficient in cash handling and customer relations, contributing to a positive guest experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Night Auditor
Hampton by Hilton
San Antonio, US
01.2024 - Current
- Check in guests, use Pep for night auditor paperwork, help set up breakfast
Lead BMT
Biotest
San Antonio, US
09.2009 - Current
- Set up donors for plasmapheresis also screen donors for suitability.
- Train new workers in all areas
Registered Behavior Technician (RBT)
ACES ABA
San Marcos, US
08.2024 - 03.2025
Customer Service Representative
Ibex
New Braunfels, US
06.2023 - 03.2024
- Handled internet bill concerns
Education
Certified Pharmacy Tech - Pharmacy
Southern Creers
Corpus Christi, TX01.2005
High school diploma or GED -
Skills
- Hotel experience
- Office experience
- Pharmacy Technician Experience
- Microsoft Word
- Pricing
- Customer service
- Kennel experience
- Time management
- Upselling
- Hospitality
- Guest relations
- Front desk
- Clerical experience
- Cash handling
- Veterinary Technician Experience
- Laboratory experience
- Animal care
- Laundry
- Communication skills
- Pet Grooming
- Phone etiquette
- Microsoft Excel
- Veterinary Assistant
- Computer skills
- Human resources
- Pet care
- Cleaning Experience
- Night Audit
- Organizational skills
- Cash register
- Typing
- Veterinary experience
- Guest Services
- Autism Experience
- Experience with children
- Microsoft Office
- Administrative experience
Certification
- CPR Certification, 05/24, 05/26
- RBT Certification, 08/24, 08/25
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Registered Behavior Technician (RBT)
ACES ABA
08.2024 - 03.2025
Night Auditor
Hampton by Hilton
01.2024 - Current
Customer Service Representative
Ibex
06.2023 - 03.2024
Lead BMT
Biotest
09.2009 - Current
Certified Pharmacy Tech - Pharmacy
Southern Creers
High school diploma or GED -
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