Jasmine Woods
Myrtle Beach,SC
Summary
Focused and versatile professional with undeniable talents in customer service. A customer-oriented team member with strong background in customer relations and administrative support. Dedicatedly organized, dependable, and successful at managing multiple priorities with a positive attitude. Searching to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proficient multi-tasker dedicated to customer service and engagement that also works great under pressure.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Night Auditor
Embassy Suites by Hilton
04.2023 - Current
Dispatcher/Call Taker
E911
06.2019 - 04.2023
- Call take and dispatch.
Lead Store Associate
Build-A-Bear Workshop
03.2019 - 06.2019
- Key holder, manager duties, cashier, open and close cash register, product inventory, stocking, stuffer, customer service provider.
Cashier/Customer Service
Palmetto Goodwill
10.2018 - 03.2019
- Fold clothing items and place marketable form
- Assist customers with merchandise requests and other questions
- Count down and settle register
- Assist all customers with questions and concerns.
Front Desk Clerk/maintenance administrator
The Landmark Resort
01.2018 - 09.2018
- Electronic communication using telephones, emails, and radios
- Electronic billing reports and part ordering
- Communication with guests and homeowners
- Assisting departments with assignment orders
- Assist guest with checking in, checking out, and any additional question or needs.
Cashier/Sales Associate
Big Lots
10.2017 - 12.2017
- Fold clothing items and place marketable form
- Assist customers with merchandise requests and other questions
- Load and unload merchandise trucks
- Count down and settle cash registers.
Cashier/Stocker
Whales Island Shops
04.2017 - 07.2017
- Fold clothing items and place marketable form
- Assist customers with merchandise requests and other questions
- Load and unload merchandise trucks
- Count down and settle cash registers.
Snack Bar Attendant/cook
Brickhouse Bar and Grill
04.2017 - 07.2017
- Assist customers with ordering
- Stock, date, and prep food to be cooked
- Cook and prepare food to customers' requests
- Present food and beverages to customers in a timely manner
- Clean eating areas and kitchen
- Count down cash registers and bank drop off.
Manager
Chad Anthony's Italian Bar and Grille
03.2015 - 04.2017
- Serve customers food and beverages
- Attend to all customer needs
- Seat customers
- Clean tables
- Count down drawers and keep personal bank
- Decorate restaurant for events and holidays
- Make and serve alcoholic beverages
- Manage the bar
- Make employee schedules and place food orders.
Wal-Mart Associate
Walmart
01.2014 - 10.2014
- I worked as the dressing room attendant while I was in high school
- When I went off to college I could not travel to work
- In this position I assisted customers with clothing items
- I was occasionally called up to work the register as well.
Lane Attendant
High Point Bowling Center
12.2013 - 01.2014
- This was my first job
- I would set up birthday parties for the bowling alley and attend to them to make sure everything went smoothly
- I would serve food and beverage, assist with activities, write and deliver the bill and clean up after
- I enjoyed this job immensely.
Education
Did Not Graduate - Undecided
NORTH CAROLINA AGUCULTURAL & TECHNICAL UNIVERSITY
Greensboro, NC03.2015
High School Diploma - High School Graduate
ROBERT B. GLENN HIGH SCHOOL
Kernersville, NC06.2014
Skills
- Front Office
- Customer Service
- Reception
- Microsoft office
- Server
- Management
- Call Center
- Dispatch
- State systems
- Phone Etiquette
- Kitchen Experience
- Typing
- POS
- Cleaning Experience
- Cash Handling
- Computer Skills
- Data Entry
- Administrative Experience
- Merchandising
- Sales
- Time Management
- Hotel experience
- Organizational Skills
- Retail Sales
- Telecommunication
- Communication skills
- Writing skills
- Hospitality
- Customer service
- Account management
- Marketing
- Negotiation
- Bookkeeping
- Restaurant experience
- Databases
- Information security
- Night audit
- Complaint resolution
- Resolving issues
- Accounting Principles
- Punctual and Dependable
- Reservations
- Resource Allocation
- Regulatory Compliance
- Conflict Management
- Bank Reconciliation
- Reservation Processing
- Occupancy Rates Analysis
- Posting charges
- Two-Way Radio Operation
- Front Office Management
- Strong Work Ethic
- Account Balancing
- Multitasking and Organization
- Decision-Making
- Processing Registrations
- Night Audit Reports
- Financial Reporting
- Guest Relations
- Daily Reporting
- Teamwork orientation
- End-of-Day Processes
- Invoicing and Billing
- Policy compliance
- Problem-Solving
- Oral and written communications
- Account Reconciliation
- Revenue management
- Customer Service Management
- Administrative Skills
- Traffic Monitoring
- Route Planning
- Schedule Management
- Creative Thinking
- Critical Thinking
- Workload Management
- Dispatch Coordination
- Database updates
- Effective Communications
- Resource Monitoring
- Resource Coordination
- Dispatch Recordkeeping
- Call Center Software
- Strategy Development
- Stress Tolerance
Certification
- CPR
- Emergency medical Dispatcher
- Emergency police dispatcher
- Emergency fire dispatch
- Emergency telecommunication
- Driver's License
Additional Information
Im looking for a job that helps me provide for myself and has opportunities for skill advancement. I am a very hard worker and i adapt very quickly. I love learning new skills and also advancing the skills i already have.
Relocation
- North Myrtle Beach, SC
- Myrtle Beach, SC
- Conway, SC
Timeline
Night Auditor
Embassy Suites by Hilton
04.2023 - Current
Dispatcher/Call Taker
E911
06.2019 - 04.2023
Lead Store Associate
Build-A-Bear Workshop
03.2019 - 06.2019
Cashier/Customer Service
Palmetto Goodwill
10.2018 - 03.2019
Front Desk Clerk/maintenance administrator
The Landmark Resort
01.2018 - 09.2018
Cashier/Sales Associate
Big Lots
10.2017 - 12.2017
Cashier/Stocker
Whales Island Shops
04.2017 - 07.2017
Snack Bar Attendant/cook
Brickhouse Bar and Grill
04.2017 - 07.2017
Manager
Chad Anthony's Italian Bar and Grille
03.2015 - 04.2017
Wal-Mart Associate
Walmart
01.2014 - 10.2014
Lane Attendant
High Point Bowling Center
12.2013 - 01.2014
Did Not Graduate - Undecided
NORTH CAROLINA AGUCULTURAL & TECHNICAL UNIVERSITY
High School Diploma - High School Graduate
ROBERT B. GLENN HIGH SCHOOL