Microsoft 365 Suite/Sharepoint
Nicole Lemmons
SAINT PAUL,IN
Summary
Accomplished Business Consultant with a proven track record at the State of Indiana, specializing in Business Intelligence Analysis and strategic development. Expert in leveraging SharePoint technologies for significant process improvements and fostering cross-departmental communications. Excelled in customer service, ensuring seamless project rollouts and user training.
Overview
15
15
years of professional experience
Work History
Business Consultant
State of Indiana
06.2010 - Current
- Leveraged built-in and hand-crafted techniques using native SharePoint technologies.
- Solved design problems and implemented attractive design using creative methods.
- Migrated antiquated SharePoint sites to newer platforms using ShareGate.
- Provided functional and technical direction and planning through brainstorming, design and completion.
- Worked with internal team members to remedy issues with preemptive solutions.
- Collaborated with technical and non-technical staff at various levels to complete projects.
- Converted documents from one application to another.
- Carried out in-depth needs assessments to determine document management requirements at department and individual user levels.
- Troubleshot issues with SharePoint sites and fixed issues.
Business Consultant
State of Indiana
06.2009 - 06.2010
- Managed product rollouts, user training, testing, and internal communications.
- Drafted emails, updated SharePoint internal site, and prepared other communications based on business and project requirements.
- Developed and implemented short- and long-term communications strategies.
- Liaised between multiple departments and external stakeholders to improve communications.
- Edited and reviewed communications for tone and quality.
Education
No Degree - Communications
University of Phoenix
Tempe, AZ11.2010
Skills
- Customer Service Management
- Training and mentoring
- Business Intelligence Analysis
- Planning and execution
- Process Improvement
- Strategic development
Software
Adobe Acrobat InDesign
Timeline
Business Consultant
State of Indiana
06.2010 - Current
Business Consultant
State of Indiana
06.2009 - 06.2010
No Degree - Communications
University of Phoenix
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