Nicole Leonard
Springfield
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Dental Treatment Coordinator
Gentle Dental
08.2023 - Current
- Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Fulfillment Expert
Target
09.2022 - Current
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Interacted with guests in friendly and knowledgeable way.
Assistant Manager
Buckle
09.2014 - 05.2016
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Accounts Receivable Clerk
Columbia Distributing
06.2010 - 08.2015
- Matched purchase orders with invoices and recorded necessary information.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
Education
Associate of Arts - Esthetics, Hair, And Nails
Springfield College of Beauty
Springfield, OR07.2022
High School Diploma -
Junction City High School
Junction City, OR06.2008
Skills
- Office Coordination
- Staff Leadership
- Office Administration
- Appointment Setting
- Customer Service
- Punctual and Reliable
- Excellent multitasking capability
- Computer Proficiency
Timeline
Dental Treatment Coordinator
Gentle Dental
08.2023 - Current
Fulfillment Expert
Target
09.2022 - Current
Assistant Manager
Buckle
09.2014 - 05.2016
Accounts Receivable Clerk
Columbia Distributing
06.2010 - 08.2015
Associate of Arts - Esthetics, Hair, And Nails
Springfield College of Beauty
High School Diploma -
Junction City High School
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