Amanda Costello
Peachtree City,GA
Summary
Detail-oriented Treatment Coordinator skilled in providing organized customer service and scheduling support. Adept at serving as an effective liaison between patients, dentists, and insurance providers, accurately coding and managing coverage plans.
Overview
10
10
years of professional experience
Work History
Dental Treatment Coordinator
Coweta Dentistry
Newnan, GA
03.2023 - 10.2024
- Verified patient insurance coverage prior to treatments or procedures being performed.
- Prepared financial estimates of treatment.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Processed electronic payments from insurance companies, patients and other sources.
- Provided ongoing communication with patients and providers regarding treatment plans and progress.
Dental Treatment Coordinator
Dental One Associates Of Eagles Landing
Stockbridge, GA
07.2019 - 02.2023
- Verified insurance breakdowns and submitted claim forms
- Ensure timely response to patient-related concerns via phone and email
- Maintained patient accounts for accurate records.
- Managed referrals via insurance channels and medical specialists
- Organized patient files and streamlined operations to improve efficiency.
Stock Clerk
Publix
Newnan, GA
05.2017 - 07.2019
- Maintained effective team member communication.
- Resolved inquiries from customers about various products
- Ensured shelves were consistently stocked.
- Organized products on shelves following company guidelines
- Enhanced organization of warehouse spaces through effective use of equipment
Customer Service Representative
Kroger
Peachtree City, GA
04.2015 - 05.2017
- Enhanced customer experience through proactive solutions
- Addressed customer inquiries regarding products or services
- Delivered support tailored to customer's specific requirements
- Handled financial transactions with accuracy and speed.
- Balanced cash safe and configured register tills
Education
GED -
Basic High School
Henderson, NV06.2009
Skills
- Payment Scheduling and Collection
- Dental Terminology Knowledge
- Organized and detail oriented
- Managing Patient Records
- Office Coordination
- Dental procedure knowledge
- Patient Care Coordination
- Insurance Billing
- Understanding of dental insurance
Timeline
Dental Treatment Coordinator
Coweta Dentistry
03.2023 - 10.2024
Dental Treatment Coordinator
Dental One Associates Of Eagles Landing
07.2019 - 02.2023
Stock Clerk
Publix
05.2017 - 07.2019
Customer Service Representative
Kroger
04.2015 - 05.2017
GED -
Basic High School