Nicole LePage, LMFTA

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Evaluated employee performance and coached and trained to improve weak areas.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

• Improved child safety through diligent assessments and effective intervention strategies.
• Managed caseloads efficiently, maintaining regular contact with families while adhering to documentation requirements.
• Monitored client progress closely through regular evaluations, adjusting service plans as necessary to achieve optimal results.
• Conducted home visits to assess living conditions and identify areas where additional assistance was needed.
• Advocated on behalf of families during court proceedings, ensuring fair representation of their needs and interests.
• Supported parents in developing healthy coping skills and stress management techniques, improving overall mental wellbeing within the household.
• Collaborated with community resources to ensure the provision of essential services for at-risk families.
• Strengthened parent-child relationships by facilitating interactive workshops and family bonding activities.
• Educated parents on effective parenting strategies, fostering increased confidence and competence in their roles as caregivers.
• Provided crisis intervention support for families experiencing immediate challenges, promoting safety and stability in the home environment.

• Contributed to a positive therapeutic environment through empathetic listening and non-judgmental support for clients'' emotional experiences.
• Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health counseling.
• Built trust and rapport with compassionate approach.
• Maintained confidentiality and adhered to ethical guidelines, upholding the professional standards of the mental health field.
• Enhanced client progress by implementing evidence-based therapeutic interventions and techniques.
• Maintained detailed records of individual therapy sessions, ensuring accurate documentation of client progress and adherence to ethical guidelines.
• Conducted thorough assessments to identify client needs and establish appropriate treatment goals.
• Utilized cognitive-behavioral techniques to challenge negative thought patterns and promote adaptive thinking among clients.
• Facilitated group therapy sessions, promoting peer support while addressing shared issues among participants.

Internships included:

Individual, Couples and Family Therapy at SCSU Mental Health Clinic

Individual Therapy at Elementary Schools

Individual and Couples therapy at Outpatient Clinic, Stratford, CT