Nicole Levigne
Humble,TX
Summary
Detail-oriented and highly organized administrative professional with 7 years of experience in workforce management, scheduling, and data analysis. Proven ability to optimize staffing levels, track employee performance, and streamline administrative processes to enhance operational efficiency. Seeking to leverage strong problem-solving skills, expertise in workforce planning, and a commitment to delivering exceptional support in an Admin Workforce Control role.
Overview
18
18
years of professional experience
Work History
Adminstrative Assistant
Psykhe Incorporated, PLLC
Houston, TX
06.2022 - Current
- Organizes and maintains filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Reseaches using, databases, etc to provide accurate knowledgeable responses.
- Scheduled appointments between clients and customers and internal staff members.
- Updated contact lists regularly when changes occur in employee status or contact information.
Case Manager
Center for Urban Transformation
Houston, TX
09.2019 - 08.2021
- Supported families and clients in need.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Provided referrals to appropriate health care providers or other community resources.
Care Coordinator
The Harris Center For Mental Health And IDD
Houston, TX
12.2015 - 09.2019
- Conducted initial assessments and evaluations of patient's needs.
- Provided case management services to ensure the delivery of quality care.
- Coordinated with other health professionals to develop individualized plans of care for patients.
- Established quality and performance standards.
- Monitored and evaluated patient progress, adjusting treatment plans as needed.
- Facilitated referrals to community resources such as housing, transportation, employment opportunities.
Case Manager II
The Harris Center For Mental Health And IDD
Houston, TX
08.2006 - 06.2009
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Compiled reports on cases and submitted them to supervisors as required.
- Maintained accurate case records and documentation according to agency guidelines.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Education
Bachelor of Science - Psychology
University Houston-Downtown
Houston, TX05-2004
Skills
- Analytical and Critical Thinking
- Organizational Skills
- Time Management
- Conflict Resolution
- Customer Service
- Computer Skills
Timeline
Adminstrative Assistant
Psykhe Incorporated, PLLC
06.2022 - Current
Case Manager
Center for Urban Transformation
09.2019 - 08.2021
Care Coordinator
The Harris Center For Mental Health And IDD
12.2015 - 09.2019
Case Manager II
The Harris Center For Mental Health And IDD
08.2006 - 06.2009
Bachelor of Science - Psychology
University Houston-Downtown
Similar Profiles
Michelle Land, LPCMichelle Land, LPC
Psychotherapist at Psykhe Incorporated, PLLCPsychotherapist at Psykhe Incorporated, PLLC
Naomi BuckinghamNaomi Buckingham
Children's Counsellor at Psykhe-ArtzChildren's Counsellor at Psykhe-Artz
PUSHPINDER KAURPUSHPINDER KAUR
CEO/Medical Director at Pushpinder Kaur MD PLLCCEO/Medical Director at Pushpinder Kaur MD PLLC