Nicole Lewis
Sparks,NV
Summary
Highly-motivated employee with exceptional interpersonal skills and a strong work ethic. Demonstrated adaptability and ability to quickly master new skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Mental Health Technician (MHT)
Northern Nevada Adult Mental Health Services
Sparks, NV
10.2021 - 07.2024
- Elevated the level of patient care by creating a therapeutic atmosphere that focused on safety and comfort.
- Provides necessary assistance during crisis intervention.
- Ensured seamless coordination of healthcare services for every client by working together with various healthcare professionals, such as social workers, psychiatrists, counselors, and nurses.
- Remained vigilant in observing client behavior and addressing any potential safety concerns.
Acute Care Aide
Renown Regional Medical Center
Reno, NV
10.2020 - 10.2021
- Enhanced support services for optimizing patient care delivery and quality
- Performed clerical, administrative, and technical tasks to optimize departmental efficiency.
- Engaged in close collaboration with nurses, medical technicians, and physicians every day.
Risk Adjustment Retrieval Agent
Gebbs Healthcare Solutions
Culver City, CA
09.2019 - 12.2019
- Streamlined and oversaw all assigned duties, including generating daily updates on the progress of projects and weekly expense filings.
- Streamlined chart review processes through the introduction of various data retrieval methods such as EMR Remote Download and Paper Collection during on-site visits to healthcare provider offices.
- Ensured adherence to deadlines by working closely with peers while accomplishing project requirements.
Medical Data Abstractor / Remote Call Center
Advantmed Llc
Santa Ana, CA
11.2018 - 02.2019
- Handled day-to-day verification calls with providers, addressing various issues through phone and electronic means.
- Verified accuracy of patient database through routine audits, maintaining confidentiality to ensure HIPAA and HEDIS compliance.
- Developed and maintained strong professional bonds with peers and superiors while leveraging contemporary healthcare information industry expertise to deliver exceptional support.
Home Health Aide
In Home Support Services
Oakland, CA
02.2016 - 02.2019
- Delivered routine, personalized care in the patient's home, adapting care plan as necessary under physician supervision.
- Assessed patient's well-being and documented observations concerning their mental and physical condition.
- Ensured timely arrival of clients at their destinations without compromising on safety.
Care Provider
Lula Wright
Oakland, CA
09.2012 - 08.2016
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
- Administered prescribed medications according to physician instructions and monitored for adverse reactions.
- Collaborated with physicians, nurses, family members and other healthcare professionals to ensure quality patient care.
Certified Nurse Assistant
Alameda Health System
Oakland, CA
08.2000 - 09.2012
- Ensured unparalleled support and attention to patient needs across different medical settings - post-operative recovery areas, ICU/ICCU departments and increasingly complex rehabilitation or regular living accommodations.
- Demonstrated strong clinical skills in assessing vital signs, performing lab draws, and checking glucose.
- Executed various duties with a focus on minimizing patient discomfort including colostomy assistance, incontinent care, wound care, and activities of daily living (ADLs).
- Expanded expertise through regular participation in staff meetings, conferences, and continuing education classes.
Education
Associate's Degree - Healthcare Technology And Systems
Ultimate Medical Academy
05.2018
Skills
- Experience in compiling, processing, and maintaining medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system
- File Organization
- Data Entry
- Medical Records Management
- HIPAA Regulations
- Scheduling appointments
- New patient chart preparation
- Microsoft Office and Outlook proficiency
Certification
Basic Life Support, American Health Associations, 09/01/25
References
References available upon request.
Timeline
Mental Health Technician (MHT)
Northern Nevada Adult Mental Health Services
10.2021 - 07.2024
Acute Care Aide
Renown Regional Medical Center
10.2020 - 10.2021
Risk Adjustment Retrieval Agent
Gebbs Healthcare Solutions
09.2019 - 12.2019
Medical Data Abstractor / Remote Call Center
Advantmed Llc
11.2018 - 02.2019
Home Health Aide
In Home Support Services
02.2016 - 02.2019
Care Provider
Lula Wright
09.2012 - 08.2016
Certified Nurse Assistant
Alameda Health System
08.2000 - 09.2012
Basic Life Support, American Health Associations, 09/01/25
Associate's Degree - Healthcare Technology And Systems
Ultimate Medical Academy
Similar Profiles
Makena HenzeMakena Henze
Administrative Assistant II at Northern Nevada Adult Mental Health ServicesAdministrative Assistant II at Northern Nevada Adult Mental Health Services
Elizabeth CampbellElizabeth Campbell
Nurse Practitioner at Southern Nevada Adult Mental Health ServicesNurse Practitioner at Southern Nevada Adult Mental Health Services
Josh SpyrowJosh Spyrow
Custodial Worker 2 at Norther Nevada Adult Mental Health ServicesCustodial Worker 2 at Norther Nevada Adult Mental Health Services