Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Nicole Lewis

Nicole Lewis

Phoenix,AZ

Summary

To obtain a job in which my customer service skills, ability to work well with people & organizational abilities can be fully utilized, which will enable me to make a positive contribution to the company.

Overview

11
11
years of professional experience

Work History

Test Center Administrator

Prometric
08.2024 - Current
  • Maintained confidentiality of test results.
  • Delivered outstanding support to test takers, resolving inquiries and concerns swiftly.
  • Facilitated clear communication between candidates and examination staff through concise instructions and timely updates on any procedural changes or announcements affecting their exams'' administration.
  • Continuously updated knowledge of testing formats, guidelines, and requirements to ensure accurate administration of exams.

First American Home Warranty
05.2019 - Current
  • Assisting customers with warranty issues
  • Answering questions about service on different items
  • Help lead our company to great reviews team player

Car Salesperson

Overstock
01.2024 - 08.2024
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

Salesperson

Premier Automotive Group
01.2023 - 10.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.

Sr. CAA

Consumer Cellular
08.2018 - 07.2019
  • Assisting customers with porting in their cell phone numbers in or out of the company
  • Answering any questions the customer may have had in regards to the company and their procedures
  • Helping customers troubleshoot their cell phones

Ameristar Casino
10.2016 - 06.2018
  • I dealt different card games to casino guest along with giving great customer service
  • Entertaining casino guests
  • I gave the customer a great experience while dealing different card games

Lead Daycare Teacher

Lisa's Safe Haven
06.2014 - 01.2016
  • Getting the pre schooler ready to enter into grade school giving them the tools they will ned to enter into schools
  • Helping the children learn their ABC's and 123
  • Nurturing the children

Education

Mortuary Science -

Ivy Tech Community College
06.2008

Skills

  • Adaptive learning
  • Test coordination
  • Scheduling coordination
  • Testing procedures
  • Policy adherence

Activities

  • Volunteer at local churches
  • Help with church's food bank pantry
  • Donate time in many different organizations

Timeline

Test Center Administrator

Prometric
08.2024 - Current

Car Salesperson

Overstock
01.2024 - 08.2024

Salesperson

Premier Automotive Group
01.2023 - 10.2023

First American Home Warranty
05.2019 - Current

Sr. CAA

Consumer Cellular
08.2018 - 07.2019

Ameristar Casino
10.2016 - 06.2018

Lead Daycare Teacher

Lisa's Safe Haven
06.2014 - 01.2016

Mortuary Science -

Ivy Tech Community College

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Nicole Lewis