Nicole Lilly
Tyler,TX
Summary
Dynamic professional with a positive attitude and a valid driver's license, experienced as a Delivery Driver at Amazon. Proven track record in enhancing customer satisfaction and optimizing delivery efficiency. As a Store Manager at Family Dollar, successfully trained teams and managed inventory, driving sales growth while ensuring compliance with operational standards.
Overview
21
21
years of professional experience
Work History
Delivery Driver
Amazon
Dallas Tx
09.2024 - 04.2026
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Navigated routes using GPS technology to optimize delivery times and minimize delays.
- Communicated effectively with customers to ensure satisfaction and resolve any delivery issues.
- Conducted vehicle inspections to maintain operational standards and ensure safety compliance.
- Delivered packages to customer doorsteps and business offices.
Store Manager
Family Dollar
Tyler, TX
06.2005 - 04.2024
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff to enhance customer service skills and operational efficiency.
- Managed inventory levels, reducing shrinkage through effective stock management practices.
- Developed promotional displays that increased product visibility and drove sales growth.
- Conducted regular performance evaluations to identify areas for employee development and training needs.
- Implemented employee scheduling systems to optimize labor costs while maintaining service standards.
Education
High School Diploma -
Chapel Hill High
Tyler, TXSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
Timeline
Delivery Driver
Amazon
09.2024 - 04.2026
Store Manager
Family Dollar
06.2005 - 04.2024
High School Diploma -
Chapel Hill High