Nicole Listar
Milwaukie,- Select A Value -
Summary
I worked as a server and supervisor at Dennys in Clackamas,OR for 5 1/2 yrs They closed thar Location down.I started as a dish washer and worked my way up to hostess then server and i really loved working there.That Location had a Bar and video poker so I have experience with everything,I was responsible for counting all money in machines and making sure everything was on point.I would run the resteraunt and close 5 nights a week and have worked in all areas of the resteraunt.
Overview
3
3
years of professional experience
Work History
Supervisor/server
Dennys Restaurant
04.2017 - 04.2020
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Bar Attendant
Dennys Restaurant
04.2017 - 04.2020
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
Education
GED -
San Diego Adult College
San Diego, CA01.1996
Skills
- Wine Pairings
- Food and Beverage Pairings
- Menu Memorization
- High-Volume Dining
- Food and Beverage Preparation
- Service Prioritization
- Upselling Techniques
Timeline
Supervisor/server
Dennys Restaurant
04.2017 - 04.2020
Bar Attendant
Dennys Restaurant
04.2017 - 04.2020
GED -
San Diego Adult College
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