Nicole Little
Paw Paw,MI
Summary
Accomplished Stylist with a proven track record at The Tinker Shop, enhancing client satisfaction through expert consultation and relationship management. Skilled in cosmetology and customer service, I significantly increased repeat business. Specialize in utilizing creative thinking and product knowledge to meet diverse client needs, ensuring a standout client experience.
Overview
6
6
years of professional experience
Work History
Stylist
The Tinker Shop
11.2019 - Current
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Scheduled regular follow-up appointments with clients to ensure they remained satisfied.
- Provided constructive feedback during services, helping clients refine their personal style preferences.
Stylist
Sport Clips
07.2019 - 11.2019
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Participated in team meetings and staff training sessions.
Stylist
Great Clips
09.2018 - 07.2019
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Education
Empire Beauty School
Portage, MichiganHigh School Diploma -
Parchment High School
Parchment, Michigan06.2007
Skills
Customer Service
Product Knowledge
Multitasking and Organization
Attention to Detail
Creative Thinking
Store Opening and Closing
Relationship building and management
Organization
Timeline
Stylist
The Tinker Shop
11.2019 - Current
Stylist
Sport Clips
07.2019 - 11.2019
Stylist
Great Clips
09.2018 - 07.2019
Empire Beauty School
High School Diploma -
Parchment High School
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